Southeast Home Security Reviews (10)
Southeast Home Security Rating
Address: 3301 Trent Rd STE B, New Bern, North Carolina, United States, 28562-5706
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www.southeasthomesecurity.com
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First security system company to show up at my door offering service, but I couldn't be happier[redacted] and [redacted] are always helpful and reliableWould definitely recommend the service
After Looking at the many large national companies, I choose Southeast Home Security for the local service and their reputationThe Security Consultant and Technician were excellent and informativeMy Security System works great!! The doorbell camera, thermostat and the rest of the Home automation works Flawless!! The technician took their time in teaching me how to use this system and I love the phone app!! Highly recommend!!!
[redacted] and [redacted] are an awesome tandemBoth work very hard to ensure you are satisfied with your service Would deffinately recommend to anyone looking for a security system
One of the best companies in the area; providing great customer service and support They respond to phone calls quickly and they also show up as soon as possible They pay attention to detail and stay until the work is complete and the customer is completely satisfied
Southeast Home Security is an AWESOME COMPANY to do business with, Provides AWESOME customer service and supportThey responded very PROMPTLY to my phone call and took care of any issue in a timely manner They paid very close attention to details and made sure I had a clear understanding, Prior to leaving my residence they made sure all work was complete and encouraged me to call if any other problems occur, There customer service and professionalism makes them an AWESOME company to do business with
very professional whenever they talk to you on the phone or come to the houseResolve issues right away and answer all questions
Southeast Home Security is a phenomenal company!! We have been with them since The owner is very professional, courteous and friendly When talking with him its like talking to and friend who is making sure you have the best protection possible for you and your family Both the owner and Technician are amazing We recently moved to a new home and was having trouble getting some of the equipment on line They spent HOURS at the house one more than one occasion trouble shooting every possible thing and nothing was working They did not give up and pointed me in the right direction to make a call which resolved the issue and my system was up and running within 10-15minutes with no issues I love the service and professionalism my family and I receive from Southeast Home Security and would not hesitate for a minute to recommend them to anyone looking to invest in a reliable and dependable security company
Southeast Security has provided my family and I security now for yearsWe have been nothing but pleased with the services provided and the customer service is phenomenalI have had nothing but positive experiences with this company and John always goes out of his way to help me find an answer to any questions I have about the systemVery professional and personableI am so delighted we went with Southeast Security
Mr [redacted] has a sales practice of manipulating/tricking consumers into a year agreement when they request a year agreement In June I bought a home at [redacted] I was approached by a local representative from Southeast Home Security, [redacted] ***, who sold me a home security systemI verbally stated I wanted a year contract several times during our initial interactionInstead of having me sign the year contract I requested, he had me sign a year contractBy the time I realized what took place and bought this discrepancy to his attention, he advised me it was too late and my only option is to pay an early termination penalty, transfer my service to wherever I move, or have someone take over my contract Last month I moved to a new residence, where I was asked to sign another contract in order to have the system transferredAt that point I did not feel comfortable signing anything else with this company, as I feel they are not rep
Southeast Home Security consistently provides great service while also ensuring complete customer satisfaction from initial system installation to folland system monitoring [redacted] and team are knowledgeable, easily to communicate with and consistently conduct themselves in a professional manner