Southeast Home Security, Inc. Reviews (22)
Southeast Home Security, Inc. Rating
Description: Security Control Equipment Suppliers
Address: 1425 S Glenburnie Rd STE 3, New Bern, North Carolina, United States, 28562-2610
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www.southeasthomesecurity.com
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***, the owner, came by our new house and offer us the home securityEverything is explain clearly and what we are getting, everything installed in the same day***, the technician, is very friendly, knowledgeable and he explain everything to us and show everything "how to" navigate everything (panel, the app, online, and key fob)They will personally give you their personal number if you have any problems or questions to anythingI am skeptical first but no doubt I made a good decision getting their serviceA plus on their customer service
First security system company to show up at my door offering service, but I couldn't be happier.*** and *** are always helpful and reliableWould definitely recommend the service
We did business with them recently and we are extremely impressed with the quality and customer care suppliedwould highly recommend this company!
The owner of the company came to our house in person to offer service, which we thought made an incredible first impressionEverything was installed quickly and the technician was very respectful and personableEverything was explained in detail, right upfront, with no hidden chargesThe wide array of services available surprised us, almost as much as the low prices didGives us a great piece of mind! Would definitely recommend!
Southeast Home Security is an AWESOME COMPANY to do business with, Provides AWESOME customer service and supportThey responded very PROMPTLY to my phone call and took care of any issue in a timely manner They paid very close attention to details and made sure I had a clear understanding, Prior to leaving my residence they made sure all work was complete and encouraged me to call if any other problems occur, There customer service and professionalism makes them an AWESOME company to do business with
One of the best companies in the area; providing great customer service and support They respond to phone calls quickly and they also show up as soon as possible They pay attention to detail and stay until the work is complete and the customer is completely satisfied
very professional whenever they talk to you on the phone or come to the houseResolve issues right away and answer all questions
Southeast Security has provided my family and I security now for yearsWe have been nothing but pleased with the services provided and the customer service is phenomenalI have had nothing but positive experiences with this company and John always goes out of his way to help me find an answer to any questions I have about the systemVery professional and personableI am so delighted we went with Southeast Security
One of the best companies in the area; providing great customer service and support They respond to phone calls quickly and they also show up as soon as possible They pay attention to detail and stay until the work is complete and the customer is completely satisfied
*** was very informative and very knowledgeable about the security system and was able to answer any questions that my husband or I hadHe also offered same day service and that is when the installer-*** was able to come to our home and install the security system*** was very professional and knew exactly what he was doingI would recommend this company to anyone looking to feel safer their home
Outstanding customer serviceThey have excellent representatives
After Looking at the many large national companies, I choose Southeast Home Security for the local service and their reputationThe Security Consultant and Technician were excellent and informativeMy Security System works great!! The doorbell camera, thermostat and the rest of the Home automation works Flawless!! The technician took their time in teaching me how to use this system and I love the phone app!! Highly recommend!!!
They were great! We had everything installed the next day, in and outNo hidden fees, everything is explained up frontThank you so much for giving us a peace of mind
Mr*** *** has a sales practice of manipulating/tricking consumers into a year agreement when they request a year agreement
In June I bought a home at ***I was approached by a local representative from Southeast Home Security, *** ***, who sold me a home security systemI verbally stated I wanted a year contract several times during our initial interactionInstead of having me sign the year contract I requested, he had me sign a year contractBy the time I realized what took place and bought this discrepancy to his attention, he advised me it was too late and my only option is to pay an early termination penalty, transfer my service to wherever I move, or have someone take over my contract
Last month I moved to a new residence, where I was asked to sign another contract in order to have the system transferredAt that point I did not feel comfortable signing anything else with this company, as I feel they are not rep
Southeast Home Security consistently provides great service while also ensuring complete customer satisfaction from initial system installation to folland system monitoring*** and team are knowledgeable, easily to communicate with and consistently conduct themselves in a professional manner
After Looking at the many large national companies, I choose Southeast Home Security for the local service and their reputationThe Security Consultant and Technician were excellent and informativeMy Security System works great!! The doorbell camera, thermostat and the rest of the Home automation works Flawless!! The technician took their time in teaching me how to use this system and I love the phone app!! Highly recommend!!!
We did business with them recently and we are extremely impressed with the quality and customer care suppliedwould highly recommend this company!
*** and *** are an awesome tandemBoth work very hard to ensure you are satisfied with your service Would deffinately recommend to anyone looking for a security system
Southeast Home Security is a phenomenal company!! We have been with them since The owner is very professional, courteous and friendly When talking with him its like talking to and friend who is making sure you have the best protection possible for you and your family Both the owner and Technician are amazing We recently moved to a new home and was having trouble getting some of the equipment on line They spent HOURS at the house one more than one occasion trouble shooting every possible thing and nothing was working They did not give up and pointed me in the right direction to make a call which resolved the issue and my system was up and running within 10-15minutes with no issues I love the service and professionalism my family and I receive from Southeast Home Security and would not hesitate for a minute to recommend them to anyone looking to invest in a reliable and dependable security company
*** and *** are an awesome tandemBoth work very hard to ensure you are satisfied with your service Would deffinately recommend to anyone looking for a security system