SOS Rooter Inc Reviews (4)
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SOS Rooter Inc Rating
Description: Plumbers, Plumbing Drains & Sewer Cleaning, Water Heaters - Repairing, Pipe Line Companies, Pipe Lining & Coating, Flood assistance, Fire Protection Consultants, Mold & Mildew Inspection/Removal/Remediation, Pipe Reconditioning, Water Damage Restoration, Water Heater - Tankless, Plumbers - Commercial, Water Leak Detection, Leak Detection, Plumbing - Renovation & Repair, Drainage Contractors, Pipe Inspection, Pipe Line Contractors
Address: 2801 B St #99, San Diego, California, United States, 92102
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We have made contact with the customer and completed repairs as she requestedAt last contact with the customer she was satisfied and very happy with the work
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have...
determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Work is not completed and I never responded to the business owner stating that I was satisfied.
Regards,
[redacted]
To the best of our knowledge we have completed the work requested. Customer has paid balance in full and we were told she was withdrawing the complaint. We will contact customer again to make sure all is resolved.
Review: Water damage inside our home on 5/07/2014 SOS Rooter was called for immediate remediation and Mr. [redacted] agreed to do the repairs and restorations services for all the water damage inside and outside. On 5/21/14 Mr. [redacted] received payment of $6,454 and on 7/11/14 another payment of $930.00 dollars from our home insurance company for his services, a payment of $391.01 would be issued once all the repairs were completed.
I have made several calls and sent text messages to Mr. [redacted] and I have not received a response on when the job will be completed.Desired Settlement: Completion of the job.
Business
Response:
We have made contact with the customer and completed repairs as she requested. At last contact with the customer she was satisfied and very happy with the work.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Work is not completed and I never responded to the business owner stating that I was satisfied.
Regards,
Business
Response:
To the best of our knowledge we have completed the work requested. Customer has paid balance in full and we were told she was withdrawing the complaint. We will contact customer again to make sure all is resolved.