Sonshine Exploration

Our records indicate the homeowner contacted us on October 30,by email with a picture of his driveway where it meets the sidewalk, which was broken up at the endof the drivewayWe notified our contractor to make the repair which due to his schedule he has not been able to doWe then contacted
another one of our contractors who will be fixing this once he has finished work at another siteThis will be addressed, we just do not have a date as to when,which we have advised the homeownerWe have done scheduled walks with this homeowner during his first year of warranty and there has been no mention of any repairs on his walk thru lists that the concrete needed to be fixedThe builder provides a (1) one year warranty and a year warranty with their Home Buyer Warranty Company

In reference to the complaint of the concrete at the end of this homeowner's driveway, I have no record of any issue with this in and The homeowner contacted me on November 5, and stated he was at a meeting which the builder held for the homeowners in October and he was told by an employee that we would make the necessary repairs to the concreteAt that time I notified our concrete contractor to make the necessary repairs only to find out in December he was on another job and would not be able to get to this repair for some timeWe then sent this to another contractor of ours and they will make the repairs, but the weather will need to warm up before this can be doneThis had been explained to the homeowner that we will take care of it but this type of work cannot be done during cold weather

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I initiated this topic many times with the builder.
On 08/28/2013, on the day of closing / purchasing the home
on 1st month walk thru with Mr [redacted]
On 1st year walk thru with Mr [redacted]
On all 3 occasions, the builder REFUSED to log this defect in the sheet , saying that it is not their responsibility to fix this.  As I dont know who to proceed I called New Castle county and registered a complaint about this.  New Castle county came to my home and said that I need to contact Del Dot for this.
Later on 10/28/2015, I attended the Blenheim meeting and came to know that this is Blenheim's responsibility as the Socrates Street was not turned over to Del Dot yet.  Blenheim agreed to fix this on 11/05/2015 and its been more than 60 days.  I have sent them many follow up emails and they have not fixed it.  Blenheim builders are not acting professionally in this case as they initially lied that its not their responsibility during 2013 and 2014 and REFUSED to log in this as a defect and thats why they dont have any records stating this.  I regret that I did business with the cheaters.  I have some  communications proving my statements and willing to publish to the media.
Thanks,
[redacted]
Regards,