Sonoma Chevrolet

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I paid in full because they were not going to budge after over phone calls between the accounts manager and the office manager and I didn't want to continue angry about it Also, bills were continuing to come in the mail and I didn't trust them not to sell it to a collection agency and ruin my credit They don't care - they only want their money They never answered key questions about why it took over a year to contact me and that the Manager at that time told me I didn't have a balance Apparently, the old manager " [redacted] " does not work there anymore.I thought it was "tacky" of them to fake concern over my dental care since I hadn't been there in over a year - all the while still trying to get the money from me However, I told them I would not be coming there again and not that I appreciated their concern.You can close the case but I want my remarks put on the site In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear [redacted],I am reaching out to you regarding the case # [redacted] with patient [redacted]. I called the patient and explained to her again regarding her account. I also offered her a 15% off and she paid in full for the balance. I even stressed the concern we have for her to...

have regular dental visits and she appreciated it.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I paid in full because they were not going to budge after over 5 phone calls between the accounts manager and the office manager and I didn't want to continue angry about it.  Also, bills were continuing to come in the mail and I didn't trust them not to sell it to a collection agency and ruin my credit.  They don't care - they only want their money.  They never answered key questions about why it took over a year to contact me  and that the Manager at that time told me I didn't have a balance.  Apparently, the old manager "[redacted]" does not work there anymore.I thought it was "tacky" of them to fake concern over my dental care since I hadn't been there in over a year - all the while still trying to get the money from me.  However, I told them I would not be coming there again and not that I appreciated their concern.You can close the case but I want my remarks put on the site.   
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]