Sonnets Academy

as stated in the ad, availability on this item was limited and not carried in all stores.

our factory outlet store manager contacted [redacted] to schedule a return

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. 
[To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the business.]
Regards,
J** R[redacted]This business is dishonest and cares nothing about doing what's right by it;s customers all they want to do is state what;s in very very fine print when they know it'sdeceptive and disingenuous.  I choose to not to do business with them and have unsubscribed there emails however they still send them the only difference is I don't have the option to unsubscribe, is that how a reputable business operates

[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint **...

[redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

We have contacted the customer and reached an agreeable solution.

issue has been resolved with customer

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference...

to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
T[redacted] F[redacted]