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Address: P.O. Box 794478, Dallas, Texas, United States, 75379
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They sell these heat packs that are supposed to be reusable for about a year. You heat them and they liquify into warm liquid for muscle care from shoulders, arms, hands. I purchased a kit for 40 dollars at a *** about a year and a half ago. I used the should pack twice and then solidified after I followed the instructions for it to reheat so it could be used. I emailed the company and no response.
Product_Or_Service: heat pack
Refund I spent 40 bucks on this, some of it is the money the other is the integrity of the company and product. They don't seem to have any
Dear Ms.,
My apologies as this is the first we are seeing your complaint. Can you please provide a phone number where we can reach you at in order to assist in resolving this situation?
Kindest Regards,
Rhonda ***
Sr. National Compliance Manager
(The consumer indicated he/she ACCEPTED the response from the business.)
Somneone called me and left a message. When I returned the call there was no answer. I also left a message and have not heard back.