Solutions4Auto

Stole my money, ordered on May 5, 2020, and still have not received the product. Excuse after Excuse is all they have. This company is a criminal enterprise.

Nightmare transaction. Avoid carplay2air. Purchased 5/1. Given endless
Excuses for 45 days. Pretty sure item was never shipped from China....avoid product and company. Cancelled transaction from credit card.

I placed my order on the retailers website on 4/16/2020. Item took over a week to ship, longer than the advertised 2-3 business days. According to tracking information provided by the seller, the item has been to Shanghai and Inchon twice now all tracking information is listing as invalid and I available. Seller has not been helpful. Only stating they would reach out to the carrier and I have yet to receive any type of response from the seller. Phone number on retailers website is invalid. Since it appears that my item is lost in shipping, I have attempted to request a replacement shipment with expedited shipping at the sellers expense or a full refund. Seller is unreachable.

Carplay2Air product was purchased and delivered defective. The company was contacted to resolve issue for replacement or refund. No replacement or refund was provided by the company.

I purchased a product on the website carplay2air.com which advertises a united states address as the company location . (Solutions4Auto, 364 E Main Street, Suite 1012, Middletown, DE 19709, email: [email protected], phone +13***01)

I submitted an order for usb drive device ($169.90 ) called carplay2air that is supposed to make your apple carplay wireless. After subbmititng the order on 02/01/19. I had not recieved the item that was advertised as 2-3 day express shipping. So on 02/15/20 I emailed the seller who responded they would check the status of shipping on 02/17/20. I received a text from DHL on 02/18/20 showing an item that was shipped from China. I received the item on 02/19/20. I plugged the item up and it did not work. I emailed the company on 02/19/20 and was advised that the item isnt defective but is having problems communicating. I was advised in order for me to return the item I would have to pay for the shipping back to China in addition be charged a restocking fee. This company does not advertise the business is in china and also does not proactively tell you the return on the website because you have to ship back to china. I should not have to pay anything to ship the item back and get a full refund.

Solutions4Auto, also calling themselves CarPlay2Air, sells a USB dongle that provides wireless CarPlay functionality to cars. Upon ordering on 1/28, the website offered expedited shipping option for an extra $9.95 and stated 2-3 business days.

It is now 2/8/19 and my item is still sitting in China and has been sitting for over a week with no movement.

I have asked this company several times to refund my $9.95 as this certainly was not expedited shipping as promised. Company has refused to make this issue right.

Furthermore, I have caught them in very deceptive business practices. The reviews on their website (and questions) are heavily filtered. I left a couple in the last few days and none have appeared on their website. They are only displaying 4 and 5 star reviews