Solutions Real Estate Investments LLC

This customer entered into a security monitoring contract With AAA Alarm & Security, Inc(AAA) on September 21, The initial term of the contract was two years, and the contract renewed year to year thereafterThe following is the contract term and renewal language, in bold, capitalized
letters.Subscriber agrees to subscribe to the Monitoring Service for the INITIAL TERM OF TWO (2) YEARS Subscriber’s agreement for Monitoring Service shall AUTOMATICALLY BE RENEWED FROM YEAR TO YEAR THEREAFTER UNLESS EITHER PARTY NOTIFIES THE OTHER PARTY OF TERMINATION, IN WRITING AT LEAST THIRTY (30) DAYS BEFORE EXPIRATION OF ANY TERM of the Monitoring Service Agreement.A cancellation notice was received from this customer on November 19, The balance due on the contract is $219.11, which represents nine months of unpaid monitoring. AAA is not being “underhanded,” as the customer suggestsAll AAA customers agree to the same terms and conditions For the record, AAA representatives always ask potential customers if they are under a contractual obligation with another monitoring provider, before asking them to sign a contract with AAAThus, avoiding this situation where a customer is obligated to two contracts at the same timeAttached is the contract signed by this customer

It was not stated in my agreement with AAA security that this was a lifetime contract. After being an on-time paying customer for 18 years it would be business wise of AAA Security to refund my paltry $50 in good faith as that was the cost for two months service not used.

Mr. G[redacted] had finally made an accurate statement; his agreement did not state it was a “lifetime” contract. Again, the contract had an initial term of two years, and renewed year-to-year thereafter. A copy of the signed contract has already been submitted. Please reread the contact and AAA’s previous response, detailing Mr. G[redacted] obligations under the contract. The contractual obligations of both, Mr. Gilbert and AAA have been fulfilled. There is no refund due to Mr. G[redacted] The security industry is no different than any of the thousands of industries that operate under contracts. Consider this scenario: A consumer entered into a lease for an automobile for two years. The lease expires on 09/30/17. The consumer has paid for the lease through 9/30/17. On 07/25/17 the consumer buys a new car and returns the leased car to the dealership. The dealership has no obligation to issue a refund, and will not do so. The car leasing industry operates, relies upon and enforces it contracts. This obvious outcome of this scenario is no different when applied to the security industry. Further, Mr. G[redacted] has been defaming AAA on the Internet and harassing its employees over the telephone since 7/25/17. Yesterday, 08/10/17 at 11:16 am, Mr. G[redacted] called our office, hostilely threatening damage to the business, if his $50.00 demand is not met. He [redacted] included multiple expletives and insults.  Again, this morning at 10:22 am, Mr. G[redacted]t called and threatened, “Keep my $50.00 and I will hurt your business.” AAA has fulfilled its contractual obligations to Mr. G[redacted], and is now being defamed on the Internet and its employees are weary of being bullied, harassed and threatened by Mr. Gilbert. The extent of Mr. G[redacted] vulgar behavior and libelous Internet posts are not known. The contract and its terms speak for themselves: no refund is due.