Solstice

We have given the customer a cash refund So, I am hoping you see this matter is closed Please advise

Revdex.com:the client did process a cash refund for their error after several phone calls; however the client needs to investigate their point of sale system because the
error should have never taken place to begin with
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

We have given the customer a cash refund.  So, I am hoping you see this matter is closed.  Please advise