Our project manager had been in communication with Mr. [redacted] and had advised him that we would address his concrete issue when the weather warmed up, as it is impossible to remove and replace concrete when the ground is frozen. The weather has just now reached the point where it is possible to pour...
again.While our contract specifically states that the is NO WARRANTY ON CONCRETE, our owner has offered to remove and replace two (2) sections of sidewalk approximately three feet by three feet (3'x3') each. We cannot replace the entire sidewalk on either side, as this would result in damage to the driveway itself where the sidewalk abuts it. Our project manager has communicated this offer to Mr. [redacted], who has responded that this will be acceptable. Our concrete crews will be scheduled as soon as possible to return to Mr. [redacted]' property to replace the sections of concrete as agreed.This should close out this complaint.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Lawrence [redacted]
Our project manager had been in communication with Mr. [redacted] and had advised him that we would address his concrete issue when the weather warmed up, as it is impossible to remove and replace concrete when the ground is frozen. The weather has just now reached the point where it is possible to pour...
again.While our contract specifically states that the is NO WARRANTY ON CONCRETE, our owner has offered to remove and replace two (2) sections of sidewalk approximately three feet by three feet (3'x3') each. We cannot replace the entire sidewalk on either side, as this would result in damage to the driveway itself where the sidewalk abuts it. Our project manager has communicated this offer to Mr. [redacted], who has responded that this will be acceptable. Our concrete crews will be scheduled as soon as possible to return to Mr. [redacted]' property to replace the sections of concrete as agreed.This should close out this complaint.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Lawrence [redacted]