Solid Wood Floors Inc

We had an unsatisfactory experience with this contractorThe estimator was very friendly; his employees performed the workUnfortunately, the quality of workmanship seriously lacked attention to detailThere were sanding swirls left in the wood, and highlighted by the stainThe top coat remained uneven in sheenThere was a gouge into the wood surface at a doorway, and a puddle of finish at another doorwayAdditionally, I offered to wrap the newel posts, but was assured that care would be taken to protect them, and they were dingedWhen I brought these problems to their attention, Rob became angry and was unprofessionalA strong positive in our experience is that Rob readily acknowledged the defects and dropped all chargesWe have since had our floors refinished by another contractor (a month later) and the floors are a masterpieceFor minimal higher cost, we had a completely different experienceThe wood and finishes remained the same, only the contractor was different