Solid Rock Repair Service Reviews (6)
Solid Rock Repair Service Rating
Address: 801 N Walnut St, Woodland Park, Colorado, United States, 80863-1085
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I had a repairman come to my house on September 14th to service my refrigerator [redacted] , the repairman, supposedly ordered a replacement part and charged me in advance for it and future labor He was supposed to return days later, on the 16th, to complete the work He didn't show up so I waited until the following day and spoke to him on the phone Due to him going out of town, we agreed for him to return on the next Monday, September 21st He didn't show up yet again So I have repeatedly attempted contacting him by phone, email & text, even left several voicemails with no return every day since Finally today, Thursday the 24th, I used my friend's phone (since it's a different #) and he actually answered the phone and as soon as I told him who I was, he claimed he couldn't hear me and would call me back That was over hours ago I have tried again and it goes straight to voicemail Therefore I have been left with no other options other than to dispute his charge for services through my credit card company Also, I found out he started online training, however never completed, therefore he is not a licensed repairman & far from qualified And further investigation led to discover he is operating without a business licenseDO NOT TRUST OR DO BUSINESS WITH SOLID ROCK REPAIR SERVICE!!!
Dennis was here this afternoon and I have no complaintI have a dishwasher that had leakedHe spent over an hour and checked every possibility but was not able to see anything to cause thatHowever, when he ran the machine after putting everything back together - there was no leak On leaving he told me, if it does leak again within days, call himI would be comfortable doing thatI will call him if another appliance needs service in the future
I should have consulted this website before employing Solid Rock Repair Service as my issue is exactly the same as others have experienced I was scammed out of $for parts and labor that was never provided I stupidly paid for parts and labor in advance for the repair of a stove vent fan controller The owner, Dennis ***, disappeared, would not return phone calls, and now has over $through a scam that he has perpetrated on others (see other reviews on this site)
Same ole story as last year, still waiting for dollars paid up front for service call and parts, still no repair, still no return calls, still no refund Stay away from this guy, Dennis is no qualified, not competent to run a business and will take your money and run, but not real big on keeping his word, calling back or repairing things
Dennis was here this afternoon and I have no complaint. I have a dishwasher that had leaked. He spent over an hour and checked every possibility but was not able to see anything to cause that. However, when he ran the machine after putting everything back together - there was no leak.
On leaving he told me, if it does leak again within 30 days, call him. I would be comfortable doing that. I will call him if another appliance needs service in the future.
I had a repairman come to my house on September 14th to service my refrigerator. [redacted], the repairman, supposedly ordered a replacement part and charged me in advance for it and future labor. He was supposed to return 2 days later, on the 16th, to complete the work. He didn't show up so I waited until the following day and spoke to him on the phone. Due to him going out of town, we agreed for him to return on the next Monday, September 21st. He didn't show up yet again. So I have repeatedly attempted contacting him by phone, email & text, even left several voicemails with no return every day since. Finally today, Thursday the 24th, I used my friend's phone (since it's a different #) and he actually answered the phone and as soon as I told him who I was, he claimed he couldn't hear me and would call me back. That was over 4 hours ago. I have tried again and it goes straight to voicemail. Therefore I have been left with no other options other than to dispute his charge for services through my credit card company. Also, I found out he started online training, however never completed, therefore he is not a licensed repairman & far from qualified. And further investigation led to discover he is operating without a business license. DO NOT TRUST OR DO BUSINESS WITH SOLID ROCK REPAIR SERVICE!!!