Solid Rock Foundation Repair

I spoke with [redacted] this morning and confirmed that we were not in the office yesterday due to the holiday.Listened to his concerns, apologized, and told him we do not lay the carpet back, we are not carpet layers.I told him our other customers will put it down themselves or hire someone to...

put it down. He stated he tried, but it was not responding well.I told him if he couldn't get it to respond, I could send a man out that could help him. He was grateful but said that was not necessary.We had a long conversation and by the end he understood and was happy with his leveled home. He also said he would contact the Revdex.com and remove his complaint.Thank you[redacted]