Solana Cherry Creek

Please see attached correspondence with this prospective resident. The disclosure provided on the website along with the price sheet was provided to them. The disclosure on the site for short term premiums along with our pricing sheet was in effect at the time when they applied. As a customer...

service gesture, all fees including the application fees have already been refunded and this was communicated to them at the time when they cancelled but complaint was still filed after. Account statement showing full refund attached.All resolution requests have been met or were previously met and this complaint should be removed from our business listing.Thank you,[redacted]Community ManagerSolana Cherry Creek