Social Catfish

Hi there hope all is wellWe have looked into this account and it looks like this customer signed up for memberships on our websiteThe first membership was to search images and the second membership was to search emails, names, phone numbers and usernamesWhen signing up for each membership
you get walked through a checkout process that clearly states the trial is $for weeks then you will be billed $a monthAttached is a screenshot of the checkout pageThe user sees the information on that page times before they paySo this person had to put their credit card information in different times and would have seen where it says $for weeks then $a month total timesWe have gone ahead and cancelled the membership and the user will not be charged again but can still login and use the credits they have paid forAs a one time courtesy we have gone ahead and refunded $