WARNING: In Oregon, all the Ballooning companies no longer work with Soaring Adventures, since they do not pay I have a full money back guarantee on my tickets, but they have refused to pay me backI am out $and sounds like they are not paying a lot of others as well
This is a terribly-run business After purchasing flight tickets for a balloon ride, I have not been able to get anyone to accept them All the operators who used to take the tickets say they won't anymore because they never get paid by 800soaring Still trying to get my money back, they say they will call you back but they never do Shame on "Rob" and "Diane." Total joke of a company
This company sells balloon rides and gives a list of people in the area who give rides where the balloon ride can be used However, they people do not give the rides No matter how many times we have called in three years, we have not been able to get an appointment Soaring Adventures will not give refunds for services purchased and not received
10/ I purchased a certificate for a hot air balloon ride in DecCalled someone on the list of local pilots that they provided and was told that they are no longer working for Soaring Adventures because they have not been paid
I've been trying to get a refund from this business since October 2nd The customer service rep has been rude and unhelpful She responded to my e-mail with a form letter for refund requests I've called three different times, and was told on October 8th that my refund would be processed today Instead, I received two more e-mails with the form letter The closest facility to my home was closed, and I'm not going to drive three hours each way to go to the next closest facility When I attempted to call today, I received a message their mail box is full Yesterday, I spoke with a gentleman who was very helpful, and assured me I would get a refund This experience has been incredibly frustrating I extended my original expiration dates for my tickets because after attempting to book flights multiple times, they were all cancelled due to weather
WARNING: In Oregon, all the Ballooning companies no longer work with Soaring Adventures, since they do not pay I have a full money back guarantee on my tickets, but they have refused to pay me backI am out $and sounds like they are not paying a lot of others as well
This is a terribly-run business After purchasing flight tickets for a balloon ride, I have not been able to get anyone to accept them All the operators who used to take the tickets say they won't anymore because they never get paid by 800soaring Still trying to get my money back, they say they will call you back but they never do Shame on "Rob" and "Diane." Total joke of a company
This company sells balloon rides and gives a list of people in the area who give rides where the balloon ride can be used However, they people do not give the rides No matter how many times we have called in three years, we have not been able to get an appointment Soaring Adventures will not give refunds for services purchased and not received
10/ I purchased a certificate for a hot air balloon ride in DecCalled someone on the list of local pilots that they provided and was told that they are no longer working for Soaring Adventures because they have not been paid
I've been trying to get a refund from this business since October 2nd The customer service rep has been rude and unhelpful She responded to my e-mail with a form letter for refund requests I've called three different times, and was told on October 8th that my refund would be processed today Instead, I received two more e-mails with the form letter The closest facility to my home was closed, and I'm not going to drive three hours each way to go to the next closest facility When I attempted to call today, I received a message their mail box is full Yesterday, I spoke with a gentleman who was very helpful, and assured me I would get a refund This experience has been incredibly frustrating I extended my original expiration dates for my tickets because after attempting to book flights multiple times, they were all cancelled due to weather