Snyper Hunting Products

I have 8 snyper cameras. In a two week period they all stopped sending pics. The SimHero is active with plenty of data. The batteries are newly replaced, (Send Fail) I have reset each one and am very capable of deleting and reprogramming a Snyper camera. In fact, I often help others when they cant get help from CS. But this is beyond me and I do not know how to correct the problem. I have been calling CS for several weeks and a couple of times was able to leave a message in the voice mailbox (not always possible) numerous times the voice recording simply tells you the mailbox is full try again later. I did receive a return call twice but during work hours when I was unable to take a personal call much less have my cameras at my office to troubleshoot. I asked for a phone appt in order to be efficient with their time and mine but that option was ignored. I just want a fair solution to a exacerbating situation. Hunting season is approaching and I have thousands of dollars tied up in Snyper and SimHero. I have heard rumors that Snyper is folding. If this is the case, please let us know so we can make other arrangements. You have a decent product, now you need to express integrity and develop decent CS.

We have asked for help is resolving product issues with no help. We have spent $1,321.36 with Snyper. We want a refund. No CS help at all.
We purchased 3 wireless trail cameras, antennas, and service plans since February 18 to current. The cameras do not work properly. We've left repeated phone messages and emails to ***@snyperhuntingproducts.com, Natasha, ***, & Joey ***. We've asked for help to no avail. We even sent a camera in for repairs and our antenna was NOT returned with our camera. Suppesedly the camera works but it doesn't. I purchased *** service plans on 11/25/19 & could NEVER use them ($135 total) because the cameras NEVER worked. Plus, we bought a *** plan for $6.99 on 3/6/20. Joey was going to start the plans once the cameras were working. He did not do that NOR do the cameras work. Snyper mailed us 3 *** cards and we don't know what to do with them. We want our money back from Snyper Hunting Products. The cameras do not work as advertised. We have wasted enough of our money and time. The total is $1,321.36. I have receipts to back up the amount. I do not want any more empty promises from them - they will call me back, they will start the phone plans after my cameras are working, that my camera is working - total lies. Terrible customer service, actually NO customer service.

I have been trying to fix my employer's hunting camera with this company. I have been ignored for months and there is no customer service.
We renewed our service plan for $90 with our hunting camera to continue receiving text messages of the pictures the camera was capturing. After this, the camera stopped delivering pictures. We were put into contact with Brandon B by Scott W on December 30th, 2017. I received a response on January 4, 2018 asking for my phone number so he could call me that day. I then emailed him 6 times on January 5th, 10th, 12th, again on the 12th, the 16th, and the 28th. I then created another email chain requesting help on February 1st. Brandon then texted me and told me he would call me. I called him well over thirty times and left voice mails each time. I sent him many texts with no response. I finally did get a hold of him one day and he had did not know what was wrong with my camera and said he would get back to me that day, to no avail. I proceeded to reach out to him about updating the software and have received no response.

When contacted about warren issues and my camera not working, they refuse to answer my calls or return them.
I purchaed this 4g from their website for 450 dollars.

Purchased 2 Snyper General game cameras on August X XXXX. Products did not work as represented at time of sale. Returned both cameras per James J request on August XX XXXX. Spoke with Brandon Boulton around Sept XX XXXX was told James approves a full refund for the cameras. Called several times and emailed and couple times finally got Brandon back on the phone about mid October 2o17 was told they where processing the refund. Once again called for several weeks with no answer or call backs got Brandon on the phone again around November XX XXXX was told then they were having trouble refunding the money due to no receipt he hung the phone up on me 2 times got no answers for when I would get a refund or the defective products back. As of today November XX XXXX I cannot get anyone on the phone they refuse to return my cameras or money. This is not how I expect a business to operate. They have my 2 cameras and the nearly $600 I paid for them. All I want is my money back or the products I purchased and to.let people know how they conduct bussines.
Product_Or_Service: 2 Snyper General Game cameras