The individual who filed this complaint received a full rebate on our productSnapOne customer service attempted to assist this person, but the person did not respond to SnapOne questions, therefore the company was unable to complete its review and fixesThe company is unable to refund any more money since the individual already received all money back through the rebate
There was a technical glitch in the timing of the purchase and the timing for the rebate periodIt was fixed by our software people, and we have since approved the rebate to the customerI hope the customer has received the rebate now, and is satisfied
The individual who filed this complaint received a full rebate on our productSnapOne customer service attempted to assist this person, but the person did not respond to SnapOne questions, therefore the company was unable to complete its review and fixesThe company is unable to refund any more money since the individual already received all money back through the rebate
There was a technical glitch in the timing of the purchase and the timing for the rebate periodIt was fixed by our software people, and we have since approved the rebate to the customerI hope the customer has received the rebate now, and is satisfied