Snake River Radiology, P.C.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Specifics: While I would gladly accept my refund of $under different circumstances, the owner clearly refuses to acknowledge that NOT responding to a client's emails, phone calls or messages at all, is what the unprofessional portion of this interaction is all aboutBecause of the lack of response back in August (and September, and October), I was simply asking for a refund, and that should have been a relatively easy process.This is not a personal tit-for-tat, and I am not writing the Revdex.com to send arguments back-and-forthWhen I question a local business's practices, customer service or fairness, I make sure that my voice is heardA personal attack as a response to MY complaint to the Revdex.com seems again to perpetuate the negative professional attitude, and if that's how Mireji wants to handle it, I guess I would prefer not to have the refund.Thank you for assisting me in this matter.Very best,

I will send this client a refund for services not used even though my refund, cancellation, and no show policy is clearly postedshe is so concerned with my personal income, taxes, and marketing practices which is none of her businessI am a single llc business so all my accounts are connected and
filed under the same entityI think going online and saying untrue accusations about my personal business practices seems totally unprofessionalPlease not that in the past she has violated my cancellation policy by no showing once and less then cancellation times which I didn't inforce or charge her forAlso she posted on Yelp a bad review of my business with claims unfounded again about how I may choose to market my business through grouponComplaining about my studio being crampedSaying my facials were just"ok" yet took advantage of the discounted price coming I for monthly facials for almost years

It's seems obvious now that she has declined a refund that this is a personal attack to "bash" my businessLooking at her other yelp recview this seems to be patternI will gladly be done with the situation now that she has wasted all of our time

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Specifics: While I would gladly accept my refund of $140 under different circumstances, the owner clearly refuses to acknowledge that NOT responding to a client's emails, phone calls or messages at all, is what the unprofessional portion of this interaction is all about. Because of the lack of response back in August (and September, and October), I was simply asking for a refund, and that should have been a relatively easy process.This is not a personal tit-for-tat, and I am not writing the Revdex.com to send arguments back-and-forth. When I question a local business's practices, customer service or fairness, I make sure that my voice is heard. A personal attack as a response to MY complaint to the Revdex.com seems again to perpetuate the negative professional attitude, and if that's how Mireji wants to handle it, I guess I would prefer not to have the refund.Thank you for assisting me in this matter.Very best,