SMZ Auto Imports

ALAN ORTEGA OF SMZ AUTO IMPORTS in Roswell have kept $1725 since July of 2024 without fixing the car until in November, 2024, he returned the vehicle with parts scattered all over the back of the car!

He have still not returned the money.

Turns out SMZ Autos have had years of complaints from people due to deceptive practices.

Here are sample complaints from Yelp and rest of Internet:

1. July 6, 2024 Sincere J

This company has had my car since march 18 th for radiator replace and the tech here has wasted $4000 and still haven't replaced my radiator.

2.December 6, 2022 Tonya J.

This dealership is a scam and stole my 15 thousand dollars and never returned my money because I didn't want to purchase a lemon vehicle !

3. January 14, 2017 Eber V.

What an experience, they sell cars without emission and do not inform about, so if the cel is off but any issue happen in between u are in deep problem, also they do not tell u have to do tags yourself, SHADY people, be aware, look for another dealer.

4. July 10, 2017 Jamie R.

These guys are just a bunch of CROOKS! Do NOT buy from them. I was in search of a car and put down a deposit of $300 to hold the car until I could make sure it was in good condition. The dealer told me that if I found something wrong with the car I would be refunded. He told me it had a clean record, but it turns out that it had been in an accident. I asked for my money back and they REFUSED to do so. I had to threaten to press charges. DO NOT BUY FROM THESE PEOPLE!

5. March 4, 2015 J R.

These people are shady. First of all they have cars on their website that they don't have in stock. So I went there to inquire about a car on their website. I got there and this guy by the name of Ali told me the car I was asking about was available knowing very well it wasn't.

Vehicle advertised on SMZ Auto website and cars.com website for $10, Called Thursday 1/11/and spoke to sales associate and verified mileage and price Called on Friday 1/12/and re-verified info and informed sales associate and owner that I would arrive on Saturday to check it out We also discussed his need to see my bank account balance in order to accept a personal check I drove from central [redacted] to [redacted] on Saturday 1/13/I arrived at SMZ auto, met the owner, looked at the car, and re-confirmed details, including priceI showed the owner my account balance and he said he would accept my check After I took the car for a test drive, the owner informed me that they could not sell the car for the price they had it advertised for The owner claimed that he had problems with an employee who'd recently been fired, and don't know why they advertised it for $10,Not wanting to have wasted a mile trip (through an ice storm), obviously knowing what

purchasing a car from the dealer he told me if I returned car he would give me full return on property he would not give money back deal was no good
problem date 12/13/purchase date 12/10/vin#*** sale amount $my debit cardwhen I purchased car from dealer he told me that I needed and I gave because I did not have full amount of downpayment he demand car back because I could not come up with full downpayment and said he would give me a full refund when I brought car back he had refused to give me my money back and I called fiance company cps incin Irvine TX they then told me that the deal was not going to be funded and I did not need I needed I called my bank woodforest who told me because I used my debit card I would have to wait on the dealership to give me refund and the owner *** refused to give me my money I called the police in roswell ga incident*** which was filed by offcer*** once the police

Vehicle advertised on SMZ Auto website and cars.com website for $10,
Called Thursday 1/11/and spoke to sales associate and verified mileage and price Called on Friday 1/12/and re-verified info and informed sales associate and owner that I would arrive on Saturday to check it out We also discussed his need to see my bank account balance in order to accept a personal check I drove from central *** to *** *** on Saturday 1/13/I arrived at SMZ auto, met the owner, looked at the car, and re-confirmed details, including priceI showed the owner my account balance and he said he would accept my check After I took the car for a test drive, the owner informed me that they could not sell the car for the price they had it advertised for The owner claimed that he had problems with an employee who'd recently been fired, and don't know why they advertised it for $10,Not wanting to have wasted a mile trip (through an ice storm), obviously knowing what