Smugalas Express

Initial Business Response / [redacted] (1000, 5, 2015/08/25) */ Contact Name and Title: [redacted] Owner, G.M Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @gmail.com In Regards to Complaint #XXXXXXX, We thoroughly apologize for the inconvenienceThe direct issue has been addressed in order to avoid the possibility of this situation occurring in the futureOur operating manager, [redacted] spoke with the customer this past Wednesday (08/19/2015)The business(es) owner, ***, contacted the customer on 08/25/(this is when the official complaint was received via USPS) and he left a voicemailThere has been no contact with the customer after the interaction between [redacted] and the customer on 08/19/ [redacted] Owner and General Manager Smugala's Pizza Express [redacted] @gmail.com

Initial Business Response /* (1000, 5, 2015/08/25) */
Contact Name and Title: [redacted] Owner, G.M
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@gmail.com
In Regards to Complaint #XXXXXXX,
We thoroughly apologize for the inconvenience. The direct issue has been...

addressed in order to avoid the possibility of this situation occurring in the future. Our operating manager, [redacted] spoke with the customer this past Wednesday (08/19/2015). The business(es) owner, [redacted], contacted the customer on 08/25/2015 (this is when the official complaint was received via USPS) and he left a voicemail. There has been no contact with the customer after the interaction between [redacted] and the customer on 08/19/2015.
[redacted]
Owner and General Manager
Smugala's Pizza Express
[redacted]@gmail.com