SMS Assist, L.L.C.

This contacted us in August to lawn scape the Iberia Banks. The appraisals given were approved then could not pay that amount after work completed now they refuse to pay at all. They have come up with excuse after excuse. Changed terms of agreement after the fact. When it was time to pay we didn't have enough insurance required by them. A contract was never submitted to be signed or insurance until after work. They have committed fraudulent misrepresentation several times over

*** We are in receipt of your complaint and have in fact reached out to you as well as *** *** in order to get this matter resolvedI believe that ***d has been working directly with *** *** at SMS Assist with regards to discussing paymentIt is my understanding that payment will be
issued and TLC Plumbing will be withdrawing their Revdex.com complaintPlease feel free to reach out to me directly with any questionsThank you, *** ***Claims ManagerSMS Assist, L.L.C.***

Hello, A check has been issued and sent in today's mailYou should be receiving it shortlySorry for any confusion.Thank you, *** ***

I have been working with our team to gather information regarding your accountI would be happy to address any concerns that you haveI can be reached via phone or emailRyan K*** *** *** ***smsassist.com Thank you, Ryan

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find...

that this resolution is satisfactory to me.
Additionally, yesterday via expedited [redacted] shipping I received a check in the amount of $200 for payment in (more than) full against our $165 invoice. Thank you!
Sincerely,
[redacted]

[redacted]It was nice speaking with you this morning. Please let me know if you have additional questions. Thank you, [redacted]SMS Assist, L.L.C.[redacted]

I own A1 cleaning service in WV SMS assist has screwed use out of money and refuses to pay we area small company and can't take loses like that. Beware of them

We are a contract company out of Boston that has done work for this company. We had a record snowfall this year so checking in every two hours was daunting. I talked to a manager that specified that we can just do job reporting. Well, we did. We submitted 19 pages of storm reporting only to be told that we cannot be paid for them because of a loophole in the contract. We had a very hard time speaking with a manager. In fact, during an emergency situation the manager took 2 weeks to call back, 2 weeks! Now we are going unpaid for some loophole. Along side be unprofessional, I'm am disappointed in the humanity of this place. It is a corporate middleman that crushes small local businesses in order to count big money with clean hands.