Smitty's Restaurants

[redacted]Coleman Furniture understand the customer is frustrated regarding their order.  However, as we have advised the customer and their banking institution while resolving this with them, the incorrectly received item would have been ordered for the customer and could have been delivered to...

her home while she kept the other two items.  There would have been no difference in dye lot as the manufacturer takes steps to prevent that from happening. As have finalized this with th customers financial institution we will not be refunding the customer.Sharon M[redacted]Coleman Furniture

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[You have breached the contract by not delivering the bed by July **,2015 as was stated by your representative over the phone. You have no rights to keep 25% restocking fee. I will be seeking compensation through court.]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

[redacted]We understand the customer is frustrated in regards to their order.  As a gesture of good customer service we will refund the customer the restocking fee.Sharon M[redacted]Coleman Furniture