I had suspened my account; in June it went back to an active status and I was notified of thisI asked to cancel and I was told I needed to come in person; I told the woman I am not able to do that and she told me ok(i assumed they then canelled my membership)In Sept I got a text asking to call about my accountI was told the same thing and I repeated the transaction of the call in JuneThere was no contact from Sept onCome December I recieved at $dollar charge on my debit card (which was not even on file, I had since gotten a new card when mine expired in August)They stated the charge was retro for the past months even though I had not been there since AprilI asked if they could please refund my money as I thought the woman had cancelled my membership based on prior conversationsI was told it can only be cancelled in person; I explained again that I could not get thereThen I called corporate which took me week to get a hold of, as I left messages and ne
I had suspened my account; in June it went back to an active status and I was notified of thisI asked to cancel and I was told I needed to come in person; I told the woman I am not able to do that and she told me ok(i assumed they then canelled my membership)In Sept I got a text asking to call about my accountI was told the same thing and I repeated the transaction of the call in JuneThere was no contact from Sept onCome December I recieved at $dollar charge on my debit card (which was not even on file, I had since gotten a new card when mine expired in August)They stated the charge was retro for the past months even though I had not been there since AprilI asked if they could please refund my money as I thought the woman had cancelled my membership based on prior conversationsI was told it can only be cancelled in person; I explained again that I could not get thereThen I called corporate which took me week to get a hold of, as I left messages and ne