Smith's Towing & Recovery, Inc.

I was over billed and when contacted about this, the office manager had no recollection Two payments were collected off my debit card As a senior accountant, This is a major red flag that should be addressed The owner should opt for an Audit which would reveal FRAUDULENT activity by the bookkeeper
Had the lady shown concern for the over payment, I may not have initially become cynical Fraud is real, especially within small businesses Most important deterrent against fraud is separation of duties