Smith & Sharpe Insurance

From: *** *** [mailto:***@***.com] Sent: Wednesday, August 31, 6:PM To: *** *** Subject: Re: Complaint ID #*** Response: We apologize for the confusion as to trying to get our service manager to come out to service
her unitMr *** is knowledgable in both sales and serviceAt the time realized we would need to have someone else come outThe customer has stated that she already has everything fixed and no longer needs our serviceWe would like to return $to her and give her bags of salt for her unit, to show as an apology for the inconvenience that was placed on our customerPlease advise us how to proceedThank you *** *** Gaines Soft Water

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***