Smith Day Care Learning Center, Inc.

Revdex.com:
I have reviewed the? response made by the business in reference to complaint
ID ***4, and find that this resolution would be satisfactory to me.? I will wait? for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Ms***,
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Our records indicate
that a Member Care Specialist has attempted to contact you in follow up to the
comments you provided to the Revdex.comUnfortunately, they were
unable to speak with you.?
At your earliest convenience, please contact us by
calling the phone number provided in their voicemails for assistance
We look forward to
speaking with you soon!
Promoting Health and
Fitness,Hour Fitness
Corporate Office
?

Dear *** ***
Our records indicate that your concern has been resolved by our office
Should you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Revdex.com:
I have reviewed the? response made by
the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.? I will wait? for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear MrAguilar,Thank you for the follow up
Our records indicate that the local Club Manager has since addressed the? additional? feedback you provided to the Revdex.com regarding your local club.? ?
Should you have any questions, please let us know.? Promoting Health and Fitness,? Hour Fitness Corporate Office

Revdex.com:I have reviewed the? response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below
We have not been contacted by the representative as claimed? To be fair it might have been during the time when our phone was out of service (we had to get a new phone from AT&T and it had sim card issues)? We have no idea who to speak with or any number to call since it is not on their response? Seems if we need to speak with someone it would have been included in this message.Regards,*** * *** ***

Revdex.com:I have reviewed the? response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.Regards,*** *** The agreement and advertising were deliberately misleadingTheir canned response is an insult

Revdex.com:I have reviewed the? response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below
I have called back and have been told that the Manager is in a Supervisor Meeting and that she would call me bacl? I have not heard back for several days? Please come to the cycle class on Mondays at or Tue at ?
Regards,*** ***

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.? I will wait? for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** ***
We
have reviewed your additional comments filed with the Revdex.com
regarding your 24? Hour? Fitness? membership
Pursuant
to your? membership? agreement with Hour Fitness, your membership
is eligible for an annual dues increase after the? initial? prepaid
term.? Please note that this increase was not a decision which we took
lightlyHowever, it was an important and necessary step to ensure we provide
all of our members with a clean, friendly, well-maintained club experience.?
We value
your loyalty and believe even with the increase, you are still getting the best
value and access to approximately clubs nationwide based on your access
level
On
behalf of Hour Fitness, we thank you for your valued business and look
forward to helping you with your fitness journey in the many
years ahead
Yours
in Fitness,?
Hour Fitness Corporate

Dear *** ***
Our records indicate that your concern has been resolved by the local General Manager.? ? Should you have any questions, please let us know.? Promoting Health and Fitness,? Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been resolved by our office
Should you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate?

Dear Ms***,Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate
Office

Dear *** ***Our records indicate that your concern has been addressed by our office.? Should you have any further questions, please let us know
Promoting Health and Fitness,Hour Fitness Corporate Office

Dear***
Our records indicate that a Member Care Specialist has contacted you in follow up to your concernUnfortunately, we were not able to reach you? At your earliest convenience, please return our call by calling the phone number provided in our voicemail
We look forward to hearing
from you soon
Yours in Fitness,Hour Fitness Corporate

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.? I will wait? for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Ms***,
New Roman",serifTimes New Roman"">
Our records indicate
that a Member Care Specialist has attempted to contact you in follow up to the
comments you provided to the Revdex.comUnfortunately, they were
unable to speak with youAt your earliest convenience, please contact us by
calling the phone number provided in their voicemails for assistance
We look forward to
speaking with you soon!
Promoting Health and
Fitness,Hour Fitness
Corporate Office

Revdex.com:I have reviewed the? response made by the
business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed?
There is position is untrue and they haven't proven anything? Let's see the proof!Regards,*** ***

Dear *** ***
Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Dear Mr***,
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Our records indicate
that a Member Care Specialist has attempted to contact you in follow up to the
comments you provided to the Revdex.comUnfortunately, they were
unable to speak with you because? the phone number provided is disconnected at this time.?
At your earliest convenience, please provide an alternate phone number where we may contact you.?
We look forward to
speaking with you soon!
Promoting Health and
Fitness,Hour Fitness
Corporate Office