Smith Brothers Sporting Goods

Review: Several weeks ago I went to this business to order my daughter's team uniform. I asked if there were any samples for her to try on, as I wanted to get the correct size. I was told no. I then asked if there was something similar and was again told no. I asked how were we supposed to get the correct size without trying something on. I was told that it was my problem. Since this was a team uniform and I was told to go there I had no choice but to make a good estimate. Needless to say that when the uniform came in the shorts did not fit. The same day she got the uniform my husband went to Smith's to get an exchange. He was told that we could buy a new pair of shorts, but they would not exchange or refund. My husband tried to get the employee to call the owner so they could discuss it, but the employee refused. My husband left his number for the owner to call him, but we have not heard from him yet.Desired Settlement: We would like our money for this item refunded.

Consumer

Response:

At this time, I have not been contacted by Smith Brothers Sporting Goods regarding complaint ID 9813882.

Regards,