Smiles At Reston

Smiles at Reston has fradulently charged me a Cancellation Fee of $eventhough I called them and notified them that I wont be able to make the appointmentThe total bill was $3,725.79, of which, the cancellation fee of $and a finance charge of $(for an outstanding bill of $106) Between Insurance and I,we paid $ If you discount the fradulent cancellation Fees of $and finance fee of $4.79, I overpaid them by $Instead, the Smiles at Reston is asking me to pay for $which is fradulent

To whom it may concern:Patient with chart #***, was seen in our office on 10/05/for his regular month check up and cleaningPatient was seen by dentist and was recommended to have restorative work done, patient accepted and scheduled an appointment with both the doctor and hygienist
Patient scheduled his appointment for 10/19/for a total of 1/hoursSmiles at Reston Town Center has a hour business day cancellation policy for all patients, Patients are asked to sign our financial policy form accepting our terms and conditions which patient with chart #*** agreed toPlease see attached policy formed signed by patientAs per our policy the patient did not provide the office with enough notice, patient left a message on 10/18/the night before his scheduled appointment to cancelPer our office policy we reserve the right to charge a cancellation fee to any patient who does not comply with our policyPlease see attached documentsIf you should have any further questions or concerns regarding this matter please do not hesitate to give our office a call. Best Regards,Eun H** ***, DDS MS

At years of age, I have had minor cavities filled (more than years ago) and my previous dentist has told me that he monitors my existing cavities for changes and deep grooves for possible cavity development, but I am unlikely to need additional fillings in my lifetimeHe said, I should however watch for gum recessionAll very reasonable and non-intrusive assessmentsI tried Smiles at Reston, because of their proximity to my work and have been repeatedly pressured to have my existing cavities refilled and a couple of deep grooves filled and when I politely declined, the dentist in particular became almost belligerent and was forcing the instrument into my teeth and making me feel bad for declining the treatmentI've seen this dentist's office about times now and did agree once to refilling an existing cavity, and had a near panic attackIt was very uncomfortable for me and I did not want to repeat the process, but this dentist's office puts too much pressure on the customer to get work done that is not really neededThey do have modern equipment and procedures and are very competent, but I cannot be forced into treatment that is unnecessaryI WILL NOT RETURN TO THEM IN MONTHS