SmartKey

Hello, [redacted] We have refunded that order and tell that to [redacted] as well Please check itThanks!

To who it may concern,Thanks very much for contacting us! We are sorry for the any trouble caused.Per this complainment, we have contacted the user. It seems the user is not very friendly as well.He only use the program one time and does not accept any technical support
That is not fair for us.It is not fair to request refund even if there is no technical support started.However, we will refund his moneyJust want to let you know that this is not a good customerquite selfish

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending
it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 1***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hello, [redacted]
 
We have refunded that order and tell that to [redacted] as well.  
Please check it.
Thanks!

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,[redacted]

To who it may concern,Thanks very much for contacting us! We are sorry for the any trouble caused.Per this complainment, we have contacted the user.  It seems the user is not very friendly as well.He only use the program one time and does not accept any technical support....

That is not fair for us.It is not fair to request refund even if there is no technical support started.However, we will refund his money. Just want to let you know that this is not a good customer. quite selfish.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending...

it.]

I have reviewed the response made by the business in reference to complaint ID 1[redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Hello, [redacted]
 
We have refunded that order and tell that to [redacted] as well.  
Please check it.
Thanks!