Smart Sales and Leasing, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

The customer bought the car on a Saturday afternoon for her teenage son as she mentioned there was a leak & she notified us the following Monday, there were no noticeable leaks when we owned the car however we did fix it since it was mentioned as soon as possible. When she...

brought the car in for the us to examine the air conditioning we did notice the car seemed to be driven on the rough side by its appearance with multiple parts of the car painted by what seemed to be spray paint & aftermarket high performance parts installed , also there was a previously un noticed crack in the front bumper which happens to be right in front of the A/C condenser line & now leaking Freon. If there mechanic was weeks out being booked its tough to tell how & when the transmission started having problems since it wasn't mention when the car was brought in for the A/C check.