The Lux Toronto Movers or Smart-Movers website looks very professional but don't be fooled! [redacted] We recently used Smart Movers to move our 2,sq fthouse with only bedrooms of furniture, no living room furniture and about boxesIt took them hours!! We were paying by the hourThey brought no lunch so we had to order pizzas to feed them, and we paid them for the time to eatThey took numerous smoke breaks, which they charged forThey damaged many of our belongingsThey broke the leg off an antique table, dropped a box full of antique china, and scratched and dented numerous pieces of our furnitureIt took a couple of months for me to contact them about all of the damage because I waited until we had unpacked everythingThey said "you send it too late and I can not help you in this casePolicy of the company to registrate any compliance is hours after moving was done"! [redacted]
Worst move I've ever had Movers showed up an hour and half late, then a subcontracted company showed up One of the movers spent hours on his phone, movers broke items (of which they tried to cover up and hide), they yell at each other on my driveway at my new house (completely unprofessional), insulted the items they broke and said they weren't worth anything Called the manager of smartmovers who was equally insulting Offered dollars based on weight of items, one of which he never saw and the other that he didn't even know about but only after saying we would have to pay a dollar deductible
The Lux Toronto Movers or Smart-Movers website looks very professional but don't be fooled!*** *** *** *** We recently used Smart Movers to move our 2,sq fthouse with only bedrooms of furniture, no living room furniture and about boxesIt took them hours!! We were paying by the hourThey brought no lunch so we had to order pizzas to feed them, and we paid them for the time to eatThey took numerous smoke breaks, which they charged forThey damaged many of our belongingsThey broke the leg off an antique table, dropped a box full of antique china, and scratched and dented numerous pieces of our furnitureIt took a couple of months for me to contact them about all of the damage because I waited until we had unpacked everythingThey said "you send it too late and I can not help you in this casePolicy of the company to registrate any compliance is hours after moving was done"! ***
Smart Movers did an altogether superb job for usI couldn't have asked for a better moving companyLady on the phone was helpful and considerateShe also called to me the day before to confirm the move, which was very nice and professional
On moving date great guys came with a great attitude and right on time From arrival till the finish of the move the crew was careful, kind and efficientThey packed everything with their materialsNot one item they moved was damaged All guys worked so hard whole day to make the move go smoothlyThey took apart beds and office desks, after they put them back togetherThey did a good job putting stuff on their truck, making sure that everything is protected and taking great care with our belongingsAlex who loaded the truck was awesome and made sure all our stuff fit perfectly and were strapped down and paddedWe were really impressed with the excellent service that we received Smart movers absolutely made my moving experience extremely positive in spite of extreme hot weather conditionsI would highly recommend this company to anyone looking for a reliable and honest moving company
Worst move I've ever had. Movers showed up an hour and half late, then a subcontracted company showed up. One of the 3 movers spent hours on his phone, movers broke 2 items (1 of which they tried to cover up and hide), they yell at each other on my driveway at my new house (completely unprofessional), insulted the items they broke and said they weren't worth anything. Called the manager of smartmovers who was equally insulting. Offered 6 dollars based on weight of items, one of which he never saw and the other that he didn't even know about but only after saying we would have to pay a 100 dollar deductible.
The Lux Toronto Movers or Smart-Movers website looks very professional but don't be fooled![redacted] We recently used Smart Movers to move our 2,600 sq ft. house with only 2 bedrooms of furniture, no living room furniture and about 150 boxes. It took them 17.5 hours!! We were paying by the hour. They brought no lunch so we had to order pizzas to feed them, and we paid them for the time to eat. They took numerous smoke breaks, which they charged for. They damaged many of our belongings. They broke the leg off an antique table, dropped a box full of antique china, and scratched and dented numerous pieces of our furniture. It took a couple of months for me to contact them about all of the damage because I waited until we had unpacked everything. They said "you send it too late and I can not help you in this case. Policy of the company to registrate any compliance is 24 hours after moving was done"! [redacted]
The Lux Toronto Movers or Smart-Movers website looks very professional but don't be fooled! [redacted] We recently used Smart Movers to move our 2,sq fthouse with only bedrooms of furniture, no living room furniture and about boxesIt took them hours!! We were paying by the hourThey brought no lunch so we had to order pizzas to feed them, and we paid them for the time to eatThey took numerous smoke breaks, which they charged forThey damaged many of our belongingsThey broke the leg off an antique table, dropped a box full of antique china, and scratched and dented numerous pieces of our furnitureIt took a couple of months for me to contact them about all of the damage because I waited until we had unpacked everythingThey said "you send it too late and I can not help you in this casePolicy of the company to registrate any compliance is hours after moving was done"! [redacted]
Worst move I've ever had Movers showed up an hour and half late, then a subcontracted company showed up One of the movers spent hours on his phone, movers broke items (of which they tried to cover up and hide), they yell at each other on my driveway at my new house (completely unprofessional), insulted the items they broke and said they weren't worth anything Called the manager of smartmovers who was equally insulting Offered dollars based on weight of items, one of which he never saw and the other that he didn't even know about but only after saying we would have to pay a dollar deductible
The Lux Toronto Movers or Smart-Movers website looks very professional but don't be fooled!*** *** *** *** We recently used Smart Movers to move our 2,sq fthouse with only bedrooms of furniture, no living room furniture and about boxesIt took them hours!! We were paying by the hourThey brought no lunch so we had to order pizzas to feed them, and we paid them for the time to eatThey took numerous smoke breaks, which they charged forThey damaged many of our belongingsThey broke the leg off an antique table, dropped a box full of antique china, and scratched and dented numerous pieces of our furnitureIt took a couple of months for me to contact them about all of the damage because I waited until we had unpacked everythingThey said "you send it too late and I can not help you in this casePolicy of the company to registrate any compliance is hours after moving was done"! ***
Smart Movers did an altogether superb job for usI couldn't have asked for a better moving companyLady on the phone was helpful and considerateShe also called to me the day before to confirm the move, which was very nice and professional
On moving date great guys came with a great attitude and right on time From arrival till the finish of the move the crew was careful, kind and efficientThey packed everything with their materialsNot one item they moved was damaged All guys worked so hard whole day to make the move go smoothlyThey took apart beds and office desks, after they put them back togetherThey did a good job putting stuff on their truck, making sure that everything is protected and taking great care with our belongingsAlex who loaded the truck was awesome and made sure all our stuff fit perfectly and were strapped down and paddedWe were really impressed with the excellent service that we received Smart movers absolutely made my moving experience extremely positive in spite of extreme hot weather conditionsI would highly recommend this company to anyone looking for a reliable and honest moving company
Worst move I've ever had. Movers showed up an hour and half late, then a subcontracted company showed up. One of the 3 movers spent hours on his phone, movers broke 2 items (1 of which they tried to cover up and hide), they yell at each other on my driveway at my new house (completely unprofessional), insulted the items they broke and said they weren't worth anything. Called the manager of smartmovers who was equally insulting. Offered 6 dollars based on weight of items, one of which he never saw and the other that he didn't even know about but only after saying we would have to pay a 100 dollar deductible.
The Lux Toronto Movers or Smart-Movers website looks very professional but don't be fooled![redacted] We recently used Smart Movers to move our 2,600 sq ft. house with only 2 bedrooms of furniture, no living room furniture and about 150 boxes. It took them 17.5 hours!! We were paying by the hour. They brought no lunch so we had to order pizzas to feed them, and we paid them for the time to eat. They took numerous smoke breaks, which they charged for. They damaged many of our belongings. They broke the leg off an antique table, dropped a box full of antique china, and scratched and dented numerous pieces of our furniture. It took a couple of months for me to contact them about all of the damage because I waited until we had unpacked everything. They said "you send it too late and I can not help you in this case. Policy of the company to registrate any compliance is 24 hours after moving was done"! [redacted]