Complaint: [redacted] I am rejecting this response because: we prepaid for a service that was never deliveredWe were asked to prepay $for a roku and two months of sling tv, a streaming tv service, a service that was never delivered because of constant buffering and technical difficulties on sling's endAs we did not receive the service they promised to provide, we are demanding we get our money backWe upheld our end of the bargain, this exchange of services, and they were unable to hold up theirsIt is only fair that we get our $dollar back, as we never received the service promised to us Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI am happy with the refund of $Alrhough, I have already been in contact with my bank to cancel the card associated with the account because I didnt want sling charging my account anymoreSo the only way you would be able to refund me is by mailing the refund Sincerely, [redacted]
Hello, [redacted] , We apologize for the inconvenience that this has caused youWe have researched the payment issue and need more informationWe show the account was cancelled on July 12, as you have mentioned, but we don't show any billing that has occurred on that account Can you please send us a copy of your Credit/Debit card statement showing the charges in dispute, along with the first six and last four numbers of the card in question? We will use this information to further research your case and escalate the issue with our billing provider if necessaryWe hope to resolve this for you as soon as possibleRegards, Sling TV Customer Escalations [redacted]
Hello [redacted] , We apologize for the inconvenience that this has caused youWe have been able to find and resolve your payment issueWe identified the account tied to the charges and have cancelled it to avoid any future chargesWe would like to offer you a refund of the $charge dated February With your approval, the charge will be refunded back to your credit/debit card and should appear on your statement in 5-business days Please let us know if you have any further questions or commentsRegards, Sling TV Customer Escalations [redacted] www.sling.com
Complaint: [redacted] I am rejecting this response because: the website promotion was deceptiveWhenI spoke with customer service, the woman on the phone said she could provide me with a refund so long as the service is not workingSling TV is not compatible with my streaming device, which is why I attempted to cancel my account within the day trial that I thought I signed up forWhen I told her that the app consistently crashes and the buffing is unbearable she told me that there is nothing that can be doneIf nothing can be done then why did she say that a refund is possible? The service does not workI thought I signed up for the seven day trial and supposedly did notI tried to be reasonable on the phone and the agent was difficult and unclearThis process is unnecessarily difficult and I don't understand why I cannot receive a refund Sincerely, [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usThe disputed charge has been refunded on Jan 20th back to your credit/debit card and should appear on your statement in 5-business daysPlease let us know if you have any further questions or commentsSincerely,Sling TV Customer [email protected]
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedYour account is currently cancelled effective end of cycle, you will continue to receive services until 07/14/Upon cancellation we send out a confirmation emailPlease provide us with that email so we may look into your case and issue a refund if applicablePlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ***, We apologize for the inconvenience that this has caused youWe have been able to find and resolve your payment issueWe identified the account tied to the charges and have cancelled it to avoid any future charges$will be refunded back to your credit/debit card and should appear on your statement in 5-business daysPlease let us know if you have any further questions or commentsRegards, Sling TV Customer Escalations [redacted] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we would like to offer a refund of $cancelling your account immediatelyIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Final Consumer Response / [redacted] (2000, 10, 2016/01/04) */ The company just refunded all of my moneySling TV has been a terrible company to deal withThank you so much for your assistanceI greatly appreciate it
Complaint: [redacted] I am rejecting this response because: They would not give me my refund, this is all for showThis company gave me min to response to a emailI'm a working class personThis company is a fraud, if I don't receive my money I will put a lawsuit against them!! Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: I need to see the refund posted before I can ship the device back Unfortunately, not one person I have spoken to at Sling during this ordeal has been accurate, truthful or forthcoming with information I simply can’t afford to ship the item and then not receive the refund I will happily ship the item back once I have the refund posts Sincerely, [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we are able to offer you a refund of $for the [redacted] Flight [redacted] EventIf you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We would like to offer a full refund of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.For your trouble, we offer $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ***, We apologize for the inconvenience that the missing [redacted] Premiere+ device and the gift card has caused youWe would like to offer you a $refund for the missing gift cardWith your approval, the $will be refunded back to your credit/debit card and should appear on your statement in 5-business daysPlease let us know if you have any further questions or commentsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing this issue we would like to offer to expedite the shipping of the [redacted] Express and extend your renewal date for an additional daysIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usOur records indicate that your account was used for a portion of the period for which you have requested a refundSince Sling TV is a prepay service, we do not provide refunds for partial monthsWe have however confirmed that your subscription has been set to cancel at the end of your current cycle to avoid any future charges.Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations [email protected] www.sling.com
Hello [redacted] ***, We have received your Revdex.com complaintWe apologize for the inconvenience that this has caused youBecause the coupon for Best Buy has been used, we will be unable to refund any charges for the services on this accountPlease let us know if you have any further questions or commentsRegards, Sling TV Customer Service [redacted] www.sling.com Tell us why here
Complaint: [redacted] I am rejecting this response because: we prepaid for a service that was never deliveredWe were asked to prepay $for a roku and two months of sling tv, a streaming tv service, a service that was never delivered because of constant buffering and technical difficulties on sling's endAs we did not receive the service they promised to provide, we are demanding we get our money backWe upheld our end of the bargain, this exchange of services, and they were unable to hold up theirsIt is only fair that we get our $dollar back, as we never received the service promised to us Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI am happy with the refund of $Alrhough, I have already been in contact with my bank to cancel the card associated with the account because I didnt want sling charging my account anymoreSo the only way you would be able to refund me is by mailing the refund Sincerely, [redacted]
Hello, [redacted] , We apologize for the inconvenience that this has caused youWe have researched the payment issue and need more informationWe show the account was cancelled on July 12, as you have mentioned, but we don't show any billing that has occurred on that account Can you please send us a copy of your Credit/Debit card statement showing the charges in dispute, along with the first six and last four numbers of the card in question? We will use this information to further research your case and escalate the issue with our billing provider if necessaryWe hope to resolve this for you as soon as possibleRegards, Sling TV Customer Escalations [redacted]
Hello [redacted] , We apologize for the inconvenience that this has caused youWe have been able to find and resolve your payment issueWe identified the account tied to the charges and have cancelled it to avoid any future chargesWe would like to offer you a refund of the $charge dated February With your approval, the charge will be refunded back to your credit/debit card and should appear on your statement in 5-business days Please let us know if you have any further questions or commentsRegards, Sling TV Customer Escalations [redacted] www.sling.com
Complaint: [redacted] I am rejecting this response because: the website promotion was deceptiveWhenI spoke with customer service, the woman on the phone said she could provide me with a refund so long as the service is not workingSling TV is not compatible with my streaming device, which is why I attempted to cancel my account within the day trial that I thought I signed up forWhen I told her that the app consistently crashes and the buffing is unbearable she told me that there is nothing that can be doneIf nothing can be done then why did she say that a refund is possible? The service does not workI thought I signed up for the seven day trial and supposedly did notI tried to be reasonable on the phone and the agent was difficult and unclearThis process is unnecessarily difficult and I don't understand why I cannot receive a refund Sincerely, [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usThe disputed charge has been refunded on Jan 20th back to your credit/debit card and should appear on your statement in 5-business daysPlease let us know if you have any further questions or commentsSincerely,Sling TV Customer [email protected]
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedYour account is currently cancelled effective end of cycle, you will continue to receive services until 07/14/Upon cancellation we send out a confirmation emailPlease provide us with that email so we may look into your case and issue a refund if applicablePlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ***, We apologize for the inconvenience that this has caused youWe have been able to find and resolve your payment issueWe identified the account tied to the charges and have cancelled it to avoid any future charges$will be refunded back to your credit/debit card and should appear on your statement in 5-business daysPlease let us know if you have any further questions or commentsRegards, Sling TV Customer Escalations [redacted] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we would like to offer a refund of $cancelling your account immediatelyIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Final Consumer Response / [redacted] (2000, 10, 2016/01/04) */ The company just refunded all of my moneySling TV has been a terrible company to deal withThank you so much for your assistanceI greatly appreciate it
Complaint: [redacted] I am rejecting this response because: They would not give me my refund, this is all for showThis company gave me min to response to a emailI'm a working class personThis company is a fraud, if I don't receive my money I will put a lawsuit against them!! Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: I need to see the refund posted before I can ship the device back Unfortunately, not one person I have spoken to at Sling during this ordeal has been accurate, truthful or forthcoming with information I simply can’t afford to ship the item and then not receive the refund I will happily ship the item back once I have the refund posts Sincerely, [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we are able to offer you a refund of $for the [redacted] Flight [redacted] EventIf you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We would like to offer a full refund of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.For your trouble, we offer $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ***, We apologize for the inconvenience that the missing [redacted] Premiere+ device and the gift card has caused youWe would like to offer you a $refund for the missing gift cardWith your approval, the $will be refunded back to your credit/debit card and should appear on your statement in 5-business daysPlease let us know if you have any further questions or commentsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing this issue we would like to offer to expedite the shipping of the [redacted] Express and extend your renewal date for an additional daysIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usOur records indicate that your account was used for a portion of the period for which you have requested a refundSince Sling TV is a prepay service, we do not provide refunds for partial monthsWe have however confirmed that your subscription has been set to cancel at the end of your current cycle to avoid any future charges.Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations [email protected] www.sling.com
Hello [redacted] ***, We have received your Revdex.com complaintWe apologize for the inconvenience that this has caused youBecause the coupon for Best Buy has been used, we will be unable to refund any charges for the services on this accountPlease let us know if you have any further questions or commentsRegards, Sling TV Customer Service [redacted] www.sling.com Tell us why here