Sleepys

Review: We purchased a zuzu foam mattress from Sleepys in [redacted] , we slept on it one night and knew we didn't like it, it was too hard. we were told that we had to keep it for thirty days according to the contract. we called the finance company and stopped payment before it started. we kept it for 31 days and called them to tell them to pick it up , and we were told it would be 3 days to a week to get approval to pick it up, According to the contract there is nothing stated in the contract that says it has to be approved, and after 30 days it will be picked up. it has been in our way for 31 days, since we have a very small house. also they say there will be a $100.00 charge for pick up. We should not have to pay for pickup. we bought another mattress from another company.Desired Settlement: pick up the mattress with no charge

Business

Response:

The mattress has been picked up.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,