Thank you for contacting us in regards to the topper that you purchased at? [redacted] , and your concerns about the discoloration on the product that you are experiencingWe have reached out to the customer and explained the nature of all foam as a product, is to go through a process called oxidizingWhat this means is that all foam will change color over time as it is exposed to air and oxygen in a roomThis process, however, does not in anyway effect the integrity or durability of the productWe have offered a replacement to the customer at this time, with the knowledge that a replacement foam topper will begin to go through a color changing process as well over time.? We are also addressing the concerns in regards to the level of? difficulty in finding a way to get in touch with us, and are working to better highlight our contact information and customer service channels for future outreach and needs.?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: I was told the replacement topper would be delivered today, but it was not? ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
The replacement product has been delivered to the customer, and continued communications with the customer have taken place to ensure customer satisfaction.
The replacement product has been delivered to the customer, and continued communications with the customer have taken place to ensure customer satisfaction
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? [redacted], and have determined that my complaint has NOT been resolved because:
I was told the replacement topper would be delivered today, but it was not?
?
?
?
?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
[redacted]
?
Thank you for contacting us in regards to the topper that you purchased at? ***, and your concerns about the discoloration on the product that you are experiencingWe have reached out to the customer and explained the nature of all foam as a product, is to go through a process
called oxidizingWhat this means is that all foam will change color over time as it is exposed to air and oxygen in a roomThis process, however, does not in anyway effect the integrity or durability of the productWe have offered a replacement to the customer at this time, with the knowledge that a replacement foam topper will begin to go through a color changing process as well over time.? We are also addressing the concerns in regards to the level of? difficulty in finding a way to get in touch with us, and are working to better highlight our contact information and customer service channels for future outreach and needs.?
Thank you for contacting us in regards to the topper that you purchased at [redacted], and your concerns about the discoloration on the product that you are experiencing. We have reached out to the customer and explained the nature of all foam as a product, is to go through a process...
called oxidizing. What this means is that all foam will change color over time as it is exposed to air and oxygen in a room. This process, however, does not in anyway effect the integrity or durability of the product. We have offered a replacement to the customer at this time, with the knowledge that a replacement foam topper will begin to go through a color changing process as well over time. We are also addressing the concerns in regards to the level of difficulty in finding a way to get in touch with us, and are working to better highlight our contact information and customer service channels for future outreach and needs.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I was told the replacement topper would be delivered today, but it was not.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Thank you for contacting us in regards to the topper that you purchased at? [redacted] , and your concerns about the discoloration on the product that you are experiencingWe have reached out to the customer and explained the nature of all foam as a product, is to go through a process called oxidizingWhat this means is that all foam will change color over time as it is exposed to air and oxygen in a roomThis process, however, does not in anyway effect the integrity or durability of the productWe have offered a replacement to the customer at this time, with the knowledge that a replacement foam topper will begin to go through a color changing process as well over time.? We are also addressing the concerns in regards to the level of? difficulty in finding a way to get in touch with us, and are working to better highlight our contact information and customer service channels for future outreach and needs.?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: I was told the replacement topper would be delivered today, but it was not? ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
The replacement product has been delivered to the customer, and continued communications with the customer have taken place to ensure customer satisfaction.
The replacement product has been delivered to the customer, and continued communications with the customer have taken place to ensure customer satisfaction
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? [redacted], and have determined that my complaint has NOT been resolved because:
I was told the replacement topper would be delivered today, but it was not?
?
?
?
?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
[redacted]
?
Thank you for contacting us in regards to the topper that you purchased at? ***, and your concerns about the discoloration on the product that you are experiencingWe have reached out to the customer and explained the nature of all foam as a product, is to go through a process
called oxidizingWhat this means is that all foam will change color over time as it is exposed to air and oxygen in a roomThis process, however, does not in anyway effect the integrity or durability of the productWe have offered a replacement to the customer at this time, with the knowledge that a replacement foam topper will begin to go through a color changing process as well over time.? We are also addressing the concerns in regards to the level of? difficulty in finding a way to get in touch with us, and are working to better highlight our contact information and customer service channels for future outreach and needs.?
Thank you for contacting us in regards to the topper that you purchased at [redacted], and your concerns about the discoloration on the product that you are experiencing. We have reached out to the customer and explained the nature of all foam as a product, is to go through a process...
called oxidizing. What this means is that all foam will change color over time as it is exposed to air and oxygen in a room. This process, however, does not in anyway effect the integrity or durability of the product. We have offered a replacement to the customer at this time, with the knowledge that a replacement foam topper will begin to go through a color changing process as well over time. We are also addressing the concerns in regards to the level of difficulty in finding a way to get in touch with us, and are working to better highlight our contact information and customer service channels for future outreach and needs.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I was told the replacement topper would be delivered today, but it was not.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]