Slamm Management

We sent a technician out initiallyHe diagnosed it to need a transmission of the washerReturned to do repairRealized it was a different part, repaired itThree weeks later the customer called and said it was making a noiseOriginal technician movedI had a tech look at it as quickly as
possibleHe wasn't sure what was going on with itNo chargeI contacted customer and said I could get an experienced technician outShe missed the first appointmentTechnician was berated by consumer for twenty minutesShe would not let technician take appliance apartBottom line is the tech couldn't find anything wrongAnytime you take a machine apart and put it together it can make different noisesWe refunded the full amount except the initial service call, which she agreed to