SkyWater at Town Lake

Our community's lease agreement states the following "You have surrendered the apartment when: (1) the move out date has passed and no one is living in the apartment in our reasonable judgment; or (2) all apartment keys and access devices listed in paragraph have been turned in where rent is
paid--whichever date occurs firstAn apartment is also "surrendered" days after the death of a sole resident." In order for Skywater to lawfully check if the premises are no longer occupied we would need to serve a hour notice to enter through a processes server. This would have meant we would not have been able to verify occupancy until May 25th or 26th depending on the process server. *** and her daughter turned in keys to the office on May 25th.After discussing the situation with *** on June 21st and understanding there may have been some miscommunication between all parties, in good faith we waived the additional days and counted her moved out as the one scheduled on the notice to vacate, being the 22nd of May. On June 22nd I personally called *** and gave her the adjusted amount of the refund which was more than she was expecting in the amount of $238.55. *** agreed to this amount and thanked me. I am under the impression this issue has been resolved and that *** and Skywater have come to a mutual agreement.
-Jessica

Our community's lease agreement states the following "You have surrendered the apartment when: (1) the move out date has passed and no one is living in the apartment in our reasonable judgment; or (2) all apartment keys and access devices listed in paragraph 5 have been turned in where rent is...

paid--whichever date occurs first. An apartment is also "surrendered" 10 days after the death of a sole resident."  In order for Skywater to lawfully check if the premises are no longer occupied we would need to serve a 48 hour notice to enter through a processes server.  This would have meant we would not have been able to verify occupancy until May 25th or 26th depending on the process server.  [redacted] and her daughter turned in keys to the office on May 25th.After discussing the situation with [redacted] on June 21st and understanding there may have been some miscommunication between all parties, in good faith we waived the additional days and counted her moved out as the one scheduled on the notice to vacate, being the 22nd of May.  On June 22nd I personally called [redacted] and gave her the adjusted amount of the refund which was more than she was expecting in the amount of $238.55.  [redacted] agreed to this amount and thanked me.  I am under the impression this issue has been resolved and that [redacted] and Skywater have come to a mutual agreement.  -Jessica

Our community's lease agreement states the following "You have surrendered the apartment when: (1) the move out date has passed and no one is living in the apartment in our reasonable judgment; or (2) all apartment keys and access devices listed in paragraph 5 have been turned in where rent is...

paid--whichever date occurs first. An apartment is also "surrendered" 10 days after the death of a sole resident."  In order for Skywater to lawfully check if the premises are no longer occupied we would need to serve a 48 hour notice to enter through a processes server.  This would have meant we would not have been able to verify occupancy until May 25th or 26th depending on the process server.  [redacted] and her daughter turned in keys to the office on May 25th.After discussing the situation with [redacted] on June 21st and understanding there may have been some miscommunication between all parties, in good faith we waived the additional days and counted her moved out as the one scheduled on the notice to vacate, being the 22nd of May.  On June 22nd I personally called [redacted] and gave her the adjusted amount of the refund which was more than she was expecting in the amount of $238.55.  [redacted] agreed to this amount and thanked me.  I am under the impression this issue has been resolved and that [redacted] and Skywater have come to a mutual agreement. 
 
-Jessica