Skyriver

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved.I am contacting you regarding Complaint ID: [redacted] against Skyriver CommunicationsI would like to have this complaint marked as resolvedThe matter was resolved favorably and was a misunderstanding on my partI would also like to have it notated, since I cannot withdraw the complaint, that I, the client, made a mistake in starting the complaint and Skyriver was not at fault.Please let me know if you have any questions regarding this matter or if you need any other information from me.Thanks, [redacted] Regards, [redacted]

As background, the FCC long time ago, set a rule for “Telecommunication Service Providers” to pay a fee for every circuit they provide (Universal Service Fee)The funds collected under this program then could be used to “subsidize” providing service to rural areas or certain underserved
communities, as well as potentially schools, certain institutions, etcEvery company who is regulated as a Telecommunication Service Provider under the FCC rules, needs to participate in the program; which in turn pass on the fees to their customers. Because Skyriver is strictly a data provider, Skyriver is regulated under “Information Services” by FCC and not as a Telecommunications ProviderSkyriver is “exempt” from participation in Universal Service FeeSkyriver does not collect these extra fees from customers, and hence, subsidies provided under that program: USAC funds, E-rate, etccannot be used to pay for Skyriver services. We have made multiple attempts to reach the customer to discuss, but have been unable to speak with the customer, or get a response from the customerWe will continue to reach out to the customer. *** ***Vice President, MarketingSkyriverMiramar Road, Suite 600San Diego, CA 92126858-812-9328***@skyriver.netwww.skyriver.net

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.I am contacting you regarding Complaint ID: [redacted] against Skyriver Communications. I would like to have this complaint marked as resolved. The matter was resolved favorably and was a misunderstanding on my part. I would also like to have it notated, since I cannot withdraw the complaint, that I, the client, made a mistake in starting the complaint and Skyriver was not at fault.Please let me know if you have any questions regarding this matter or if you need any other information from me.Thanks,[redacted] 
Regards,
[redacted]