We were attending a wedding at the "resort" and decided to stay overnight in a chaletWe should have known there would be a problem when our receipt showed a $cleaning fee that was not disclosed to us when we made the reservationThe day we were due to arrive I called to see what time we could cheand they told us the room would be ready between 1:00-2:We got there about 2:and they told us the room wouldn't be ready until at least 3:They were very unapologetic and then threatened to kick me out when I got angryWe had to get ready for the wedding in our car! When we finally checkthe chalet was nothing like the slideshow on their websiteIt looked like my grandma's house and smelled so bad of cigarette smoke, it made my eyes waterAdditionally, you have to pay $3/day for wifi and there is no long-distance phone serviceThis was important to us since there is also no cell phone service availableWe were very disappointed with this "resort." It is basically a campgroundI didn't even want to pay the discounted wedding rate for the chalet, I would never pay full price to stay hereLastly, when you chethey give you an entire sheet of additional charges...$75/hr if you check-out late, $if you bring a pet (the website says you can bring your dog!), $if the stove is left dirty, etcAlso you have to take out your garbage and gather your linens before you leaveIt was like coming home from college and staying with your parentsI don't want to do chores on vacation! We were thinking about possibly spending a weekend at Skyline Ranch Resort in the fall if we enjoyed our stay, but there is no way that is happening
We were attending a wedding at the "resort" and decided to stay overnight in a chaletWe should have known there would be a problem when our receipt showed a $cleaning fee that was not disclosed to us when we made the reservationThe day we were due to arrive I called to see what time we could cheand they told us the room would be ready between 1:00-2:We got there about 2:and they told us the room wouldn't be ready until at least 3:They were very unapologetic and then threatened to kick me out when I got angryWe had to get ready for the wedding in our car! When we finally checkthe chalet was nothing like the slideshow on their websiteIt looked like my grandma's house and smelled so bad of cigarette smoke, it made my eyes waterAdditionally, you have to pay $3/day for wifi and there is no long-distance phone serviceThis was important to us since there is also no cell phone service availableWe were very disappointed with this "resort." It is basically a campgroundI didn't even want to pay the discounted wedding rate for the chalet, I would never pay full price to stay hereLastly, when you chethey give you an entire sheet of additional charges...$75/hr if you check-out late, $if you bring a pet (the website says you can bring your dog!), $if the stove is left dirty, etcAlso you have to take out your garbage and gather your linens before you leaveIt was like coming home from college and staying with your parentsI don't want to do chores on vacation! We were thinking about possibly spending a weekend at Skyline Ranch Resort in the fall if we enjoyed our stay, but there is no way that is happening