Deer Track Design LLC sells custom apparelTheir web site allows you to create your own design for printing on their productsI created a design for printing on sling style sandals and placed an order for pair on 1/20/I later requested a change to the order by canceling one of the pairI received confirmation from the company that this was okOn 2/6/I received shipment of the pair of sandalsThe design was incomplete and the method used to apply the design was differentThe first pair appeared to be heat pressed which caused slight discoloration of the sandal materialOn the other two pair, the design was printed on a vinyl sticker and applied to the sandalsThis sticker was peeling off on all four sandals it was applied toI contacted the company with my concernI have emails from the owner admitting he never printed on this type of materialI questioned the difference in my design and he indicated that the web site design tool only overlays a graphic and doesn't
After weeks of complete silence regarding my shirt order, I decided to cancel; I left numerous msgs with no responseI still haven't heard anything Order Placed: April 25th, Date Promised to Ship By: May 8th, Pmt method: credit card Order #: XXXXXX I messaged on the website May 11th and 19th, asking for ETA; no response I messaged May 27th asking to cancel order I also called weekly since May 11th, leaving multiple voicemails; no response On June 1st, I even hit redial for an hour and no one answers I finally received my shirts last week!! And they are NOT what I ordered; the colors are paleThey look pale and washed out; while the images he showed me were bright I was charged for the shirts and I want a full refundI will not use these shirts to represent my personal training as they are NOT what I orderedThis company is horrible and should not be in business!!!!
Deer Track Design LLC sells custom apparelTheir web site allows you to create your own design for printing on their productsI created a design for printing on sling style sandals and placed an order for pair on 1/20/I later requested a change to the order by canceling one of the pairI received confirmation from the company that this was okOn 2/6/I received shipment of the pair of sandalsThe design was incomplete and the method used to apply the design was differentThe first pair appeared to be heat pressed which caused slight discoloration of the sandal materialOn the other two pair, the design was printed on a vinyl sticker and applied to the sandalsThis sticker was peeling off on all four sandals it was applied toI contacted the company with my concernI have emails from the owner admitting he never printed on this type of materialI questioned the difference in my design and he indicated that the web site design tool only overlays a graphic and doesn't
After weeks of complete silence regarding my shirt order, I decided to cancel; I left numerous msgs with no responseI still haven't heard anything Order Placed: April 25th, Date Promised to Ship By: May 8th, Pmt method: credit card Order #: XXXXXX I messaged on the website May 11th and 19th, asking for ETA; no response I messaged May 27th asking to cancel order I also called weekly since May 11th, leaving multiple voicemails; no response On June 1st, I even hit redial for an hour and no one answers I finally received my shirts last week!! And they are NOT what I ordered; the colors are paleThey look pale and washed out; while the images he showed me were bright I was charged for the shirts and I want a full refundI will not use these shirts to represent my personal training as they are NOT what I orderedThis company is horrible and should not be in business!!!!