Initial Business Response / [redacted] (1000, 5, 2015/10/19) */ Hi ***, We are sorry for your experienceWe are still a small team and currently do not have a call support center, but we are happy to reply to customer inquiries via emailAs mentioned on our website, our units are currently backordered, and we are shipping units on a first come first served basis with about a week backorderYour unit is scheduled to ship with our next shipment tomorrow (Oct20)You will get a confirmation email with a tracking number when your order ships
Initial Business Response / [redacted] (1000, 5, 2015/10/19) */ Hi ***, We are sorry for your experienceWe are still a small team and currently do not have a call support center, but we are happy to reply to customer inquiries via emailAs mentioned on our website, our units are currently backordered, and we are shipping units on a first come first served basis with about a week backorderYour unit is scheduled to ship with our next shipment tomorrow (Oct20)You will get a confirmation email with a tracking number when your order ships