Skinner Sights, LLC

We have responded to Mr [redacted] via phone and Email.Mr [redacted] 's part needed a more customized alteration than he had requestedI shared the options with him via an Email two or three weeks ago and was waiting on a response Mr [redacted] says that email was never delivered Those things do happen and we understand Since then I've called and left a message on Mr [redacted] s's phone, sent another email, and he has responded via Email We are on the same page now.No worries, Mr [redacted] will receive the same committed customer service we provide to all our customers Occasionally there is a glitch in communication and unfortunately, this one prompted filing a complaint.Thank you for letting us know there was a problem, it will be resolved quickly.***

We have responded to Mr. [redacted] via phone and Email.Mr. [redacted]'s part needed a more customized alteration than he had requested. I shared the options with him via an Email two or three weeks ago and was waiting on a response.  Mr. [redacted] says that email was never delivered.  Those...

things do happen and we understand.  Since then I've called and left a message on Mr. [redacted]s's phone, sent another email, and he has responded via Email.  We are on the same page now.No worries, Mr. [redacted] will receive the same committed customer service we provide to all our customers.  Occasionally there is a glitch in communication and unfortunately, this one prompted filing a complaint.Thank you for letting us know there was a problem, it will be resolved quickly.[redacted]

[A default letter is provided here which indicates your acceptance of the business' response. If you wish, you may update it before sending it.]
Revdex.com,
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]