I am rejecting this response because: there was never an appointment set for me [redacted] said that they would be able to do it Friday but I never set up an appointment with racewayI don’t appreciate raceway ignoring the fact that I said I don’t want the car anymore and that I believe it’s a lemon [redacted] is the person who told me that “you can take the car anywhere.” When in fact, I called Superior Protection Plan and they told me that the Ford dealership or he dealership I bought it from are the only two ways to fix the carIt sat in [redacted] for over a week because all the could do was a diagnosticI went to the ford dealership and they have techs out with the flu and she wasn’t sure how long it would take for my car to get fixedAll raceway did was waste my time and dollars that I will never get backI want a new carOne that doesn’t have any problems where I have to constantly go back to raceway and get the run aroundI could have had my car fixed if [redacted] didn’t tell me that I can go anywhereI would appreciate it if raceway didn’t continue to lieI never made the appointment and nobody ever called me and told me about any appointmentI work a full time job and can not take off from work to please racewayI want something done because I am still not able to drive my car that I put five grand onRegards, [redacted]
Complaint: [redacted] I am rejecting this response because: for the air conditioner, no one touched the filter so the filter that was in there was from racewayNo one changed the oilI went to [redacted] and the woman pulled up my hood and told me to come here and she showed me that the oil cap was missing and that there was oil all over the cars engineI never got an oil change and I immediately brought it to them at racewayOn another occasion, I was sitting in the [redacted] parking lot and had just parked my car and went to turn the car off and the car wouldn’t turn offI could take the key out and the car would still be on and I towed it to raceway and they told me that the car was never doing it when I have several witnesses who tried to turn the car offMy mother never used profanity or foul language towards any of those employeesI have not been able to drive my car because of these leaks and Ive had a rental car that is costing me a fortuneI have had it with this car and I believe they sold me a lemonIf their slogan is “for the people.” They aren’t treating me very nicelyI always get rude employees talking down to me like I’m an itI do not want this car anymoreIt’s only four years old and I’ve only had it for eight months and I’ve seem raceway for more problems than my parents had to see a mechanic for the Ford Taurus that they driveI put a lot of money down on this car that I just wastedI do not accept this Regards, [redacted]
I am rejecting this response because: there was never an appointment set for me [redacted] said that they would be able to do it Friday but I never set up an appointment with racewayI don’t appreciate raceway ignoring the fact that I said I don’t want the car anymore and that I believe it’s a lemon [redacted] is the person who told me that “you can take the car anywhere.” When in fact, I called Superior Protection Plan and they told me that the Ford dealership or he dealership I bought it from are the only two ways to fix the carIt sat in [redacted] for over a week because all the could do was a diagnosticI went to the ford dealership and they have techs out with the flu and she wasn’t sure how long it would take for my car to get fixedAll raceway did was waste my time and dollars that I will never get backI want a new carOne that doesn’t have any problems where I have to constantly go back to raceway and get the run aroundI could have had my car fixed if [redacted] didn’t tell me that I can go anywhereI would appreciate it if raceway didn’t continue to lieI never made the appointment and nobody ever called me and told me about any appointmentI work a full time job and can not take off from work to please racewayI want something done because I am still not able to drive my car that I put five grand onRegards, [redacted]
Complaint: [redacted] I am rejecting this response because: for the air conditioner, no one touched the filter so the filter that was in there was from racewayNo one changed the oilI went to [redacted] and the woman pulled up my hood and told me to come here and she showed me that the oil cap was missing and that there was oil all over the cars engineI never got an oil change and I immediately brought it to them at racewayOn another occasion, I was sitting in the [redacted] parking lot and had just parked my car and went to turn the car off and the car wouldn’t turn offI could take the key out and the car would still be on and I towed it to raceway and they told me that the car was never doing it when I have several witnesses who tried to turn the car offMy mother never used profanity or foul language towards any of those employeesI have not been able to drive my car because of these leaks and Ive had a rental car that is costing me a fortuneI have had it with this car and I believe they sold me a lemonIf their slogan is “for the people.” They aren’t treating me very nicelyI always get rude employees talking down to me like I’m an i
tI do not want this car anymoreIt’s only four years old and I’ve only had it for eight months and I’ve seem raceway for more problems than my parents had to see a mechanic for the Ford Taurus that they driveI put a lot of money down on this car that I just wastedI do not accept this Regards, [redacted]