SJS Appraisals

We have corrected every [redacted] has requested.
 
-          We mistaking omitted the water heater permit. It was added to the permits as soon as discovered.
 
-          The old chimney flue...

openings were originally filled in with refactory cement which did not hold its form. We eventually covered the holes with metal caps for a more aesthetically please look. This took several trips for which we have apologized.
 
-          [redacted]s water heater “temperature/pressure valve” failed on the hot water heater (this was an existing unit) we had nothing to do with its failure but she implied it was our fault. We replaced the valve for a discounted charge of $100.00. The valve and drain where installed at an angle which was not pleasing to the eye. It was completely functional but should have been installed in more visually pleasing manner. We corrected the angle and [redacted] stopped payment on the check for her inconvenience.
 
 
We have apologized several times to [redacted]. All the equipment has been inspected by DCRA and everything is working as it should be. We look forwarding to working with [redacted] and hope she will continue to allow us to service her equipment. We will not be refunding the contract amount or removing the equipment.
 
 
Thank you for attention.
Sincerely,
 
Kirk ** P[redacted]
CFO