SIXTY Hotels LLC

We are very sorry for the inconvenience [redacted] experiencedShe had made a reservation through a 3rd party booking agency for our hotel for the night of 2/**, but it appeared to be a mistake and came to the hotel as thew night of 2/**When trying to make an adjustment, she was informed that we would not be able to make the adjustmentHowever, per her request, we are more than happy to refund her the amount of $that she was charged and we sincerely apologize for the inconvenience she experiencedWe have reached out to the guest to get the refund process started but have yet to hear backWe do hope that [redacted] will give us another chance for us to welcome her back in the futureBest regards,Darren B [redacted] Director of SalesSixty LES

We are very sorry for the inconvenience [redacted] experienced. She had made a reservation through a 3rd party booking agency for our hotel for the night of 2/**, but it appeared to be a mistake and came to the hotel as thew night of 2/**. When trying to make an adjustment, she was informed...

that we would not be able to make the adjustment. However, per her request, we are more than happy to refund her the amount of $182 that she was charged and we sincerely apologize for the inconvenience she experienced. We have reached out to the guest to get the refund process started but have yet to hear back. We do hope that [redacted] will give us another chance for us to welcome her back in the future. Best regards,Darren B[redacted]Director of SalesSixty LES