SIX:02

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. SIX:finally refunded my money and applied it to my credit card but it was only after the Revdex.com made contact. Thanks so much for your efforts.
Regards,
*** ***

I have reviewed MrFloyd’s comments.I do apologize for any disappointment and inconvenience regarding the incorrect products MrFloyd receivedI also apologize for the service received upon contacting us for assistanceUnfortunately, tracking details via USPS were not updated on the returned
package until 1/13/18.We received the return on 1/17/ The return was processed on 1/23/ The following credit card refunds have been requested 1/23/18:Invoice #***: Credit card refund of $34.40Invoice #***: Credit card refund of $Our mail priority is to provide the ultimate in customer service to everyoneI do apologize if we have not met this priority during Mr*** experience with us A $Gift Card is on its way to Mr*** via email We do appreciate his business and would like him to give us another chance in the future.Thank you for your time.*** ***
SIX:Customer Service