Simply Cremations & Funeral Services

Tell us why hereIn addition to the contract price of $1,425.00, he is asking for bank fees which he incurredI am disputing this charge as well as I specifically requested that his company not cash in the checks until the matter was resolvedMr [redacted] and his representatives are in violation of both federal and state laws as they continue to attempt to cash these checks against my account and re-posting said transactions to my credit card.We made several attempts to contact the customer and did not get a response until weeks laterThe customer provided the crew with separate checks, for dated 10/30/the other post dated for 11/07/for the amount of The check for $was returned for non-sufficient funds, we were subsequently assessed a fee from the bankThe customer was notified of the bounced checked and asked to provide payment in the amount of $+ $for the fees incurred therefore pay a total of $At no point did we ever attempt to redeposit her returned check as doing so might have led to additional fees being incurredWe also have not asked her to pay more than she originally agreed to pay but rather asked that she cover the returned check fee which is standard policyI will not accept less the amount owed to us for the worked performed and fees incurred, as the customer has been credited a total of $from the bill that was disputedThe total amount owed to the company is $1460; $for her bill, $for the returned check fee assessed by the bankI am and have acted well within my writes to collect on the debt owed to the company

Tell us why here... In addition to the contract price of $1,425.00, he is asking for bank fees which he incurredI am disputing this charge as well as I specifically requested that his company not cash in the checks until the matter was resolvedMr*** and his representatives are in
violation of both federal and state laws as they continue to attempt to cash these checks against my account and re-posting said transactions to my credit card.We made several attempts to contact the customer and did not get a response until weeks laterThe customer provided the crew with separate checks, for dated 10/30/the other post dated for 11/07/for the amount of The check for $was returned for non-sufficient funds, we were subsequently assessed a fee from the bankThe customer was notified of the bounced checked and asked to provide payment in the amount of $+ $for the fees incurred therefore pay a total of $At no point did we ever attempt to redeposit her returned check as doing so might have led to additional fees being incurredWe also have not asked her to pay more than she originally agreed to pay but rather asked that she cover the returned check fee which is standard policyI will not accept less the amount owed to us for the worked performed and fees incurred, as the customer has been credited a total of $from the bill that was disputedThe total amount owed to the company is $1460; $for her bill, $for the returned check fee assessed by the bankI am and have acted well within my writes to collect on the debt owed to the company

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Brilliant Move
violated the Fair Credit Billing Act (FCBA) that prohibits Unauthorized charges
on credit cards when the Company attempted to charge my credit card of the
disputed amounts. The only time that
Brilliant Move was authorized to charge my credit card was on October 29,
for the initial deposit of the job. Any
and all subsequent attempts were not authorized by me.State law, the Uniform Commercial Code prohibits
unauthorized cashing of checks. Brilliant Move violated this law when they attempted to cash the two
checks against my checking account, which resulted in unnecessary NSF fees and my
account being overdrawn. The Company intended
to violate this law when the two checks were drawn against my account despite
the fact that I specifically asked the company to not cash any of the checks
until the dispute was settled. In fact, this
information was written in the memo field of the second check that I was forced
to give to the movers on October 30, 2015.While Mr*** is correct that "he was within his rights
to collect on the debt owed to the company", the law does not however allow
one to engage in "self-help" type of actions.In my original complaint, I noted that the movers had
difficulty re-assembling the two pieces of furniture that I contracted for,
namely, my bed and my son's bed. It
turns out that when my son was over for the Thanksgiving holiday, his bed fell
apart, see pictures attached. At this
point, I am requesting that either Brilliant Move re-assembles the bed and
repair and any all damages, or reimburse for any fees that I may incur in
hiring a company to repair and re-assemble the bed.I appreciate you taking the time in resolving this matter
quickly.Sincerely,
Regards,
*** ***
The Fair Credit Billing Act (FCBA) applies to the following “billing errors” on credit cards:Unauthorized charges