Simpler Postage Reviews (5)
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Simpler Postage Rating
Address: 118 2nd St Fl 4, San Francisco, California, United States, 94105-3620
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Hi, the money takes 3-business days to be refundedThe customer's money has been refunded
RevDex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Sincerely, [redacted]
Hi, the money takes 3-4 business days to be refunded. The customer's money has been refunded.
Contact Name and Title: [redacted]Contact Phone: [redacted]Contact Email: [redacted]Hi [redacted], we're really sorry about the confusion. It sounds like you unknowingly purchased insurance. We don't control how integrations are built to [redacted] or if they purchase insurance, we just...
purchase it if requested by the customer. In your case it was, whether the integration you use made that clear or not. We've gone ahead and refunded the insurance. Please let us know if you have any additional concerns.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]