Simple Service

RE: Case- [redacted] Dear Sir of Madam: I am writing in regards to the above mentioned complaintIt appears there was an error made in the processing of Ms [redacted] orderI would normally just resubmit Ms [redacted] order to be reprocessed; however, we currently have a backorder for the item Ms [redacted] purchasedDue to this, we certainly feel that refunding Ms [redacted] for the total amount of her order would be an acceptable option in this matterA refund in the amount of $has been mailed directly to Ms [redacted] and we have cancelled her orderIf any further information isneeded please feel free to contact me

RE: Case-[redacted]Dear Sir of Madam: I am writing in regards to the above mentioned complaint. It appears there was an error made in the processing of Ms. [redacted] order. I would normally just resubmit Ms. [redacted] order to be reprocessed; however, we currently have a...

backorder for the item Ms. [redacted] purchased. Due to this, we certainly feel that refunding Ms. [redacted] for the total amount of her order would be an acceptable option in this matter. A refund in the amount of $61.00 has been mailed directly to Ms. [redacted] and we have cancelled her order. If any further information isneeded please feel free to contact me.